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Pro Touch Cleaning Services - Team Lead Resume Example

May Etidaffnr
XXXXX XXXXXXX XXXXX XXXX XXX, Lyon Charter Township, MI 48165
XXXXX XXXXXXX XXXXX XXXX XXX, 48165, Lyon Charter Township MI
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Professional Summary

Service-oriented manager with 20 years background in restaurant . Core competencies include FOH management , banquets-and events as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • English Language
  • Customer and Personal Service
  • Active Listening
  • Complex Problem Solving
  • Transportation
  • Time Management
  • Speaking
  • Coordination
  • Judgment and Decision Making
  • Service Orientation
  • Sales and Marketing
  • Food Production
  • Operation and Control
  • Troubleshooting
Experience
Team lead Jul 2018Current Pro Touch cleaning services South Lyon, MI
  • Assign duties to other staff and give instructions regarding work methods and routines.
• Drive staff to assigned work places.
• Clean all area of house assigned on work sheets.
• Complete assignments in designated time allotment.
Manager / Banquet corrdinator Sep 2008Apr 2018 USA Hockey Arena Plymouth, MI
  • Monitor employee and patron activities to ensure liquor regulations are obeyed.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Schedule staff hours and assign duties.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs.
  • Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.
  • Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
  • Order and purchase equipment and supplies.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
  • Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs.
  • Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control.
  • Establish and enforce nutritional standards for dining establishments based on accepted industry standards.
  • Take dining reservations.
General manager Sep 2002Sep 2008 On line cafe DTW Airport , Mi
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Monitor employee and patron activities to ensure liquor regulations are obeyed.
  • Greet guests, escort them to their seats, and present them with menus and wine lists.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Maintain food and equipment inventories, and keep inventory records.
  • Schedule staff hours and assign duties.
  • Establish standards for personnel performance and customer service.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.
  • Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
  • Order and purchase equipment and supplies.
  • Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
  • Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control.
Education
High School Diploma : All Jun 1987 Belleville High School Belleville, MI
License : Cosmetology Jun 1987 Virginia farell Wayne, MI
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Resume Details

This is a real resume for a Team Lead in Lyon Charter Township, Michigan with experience working for such companies as Pro Touch Cleaning Services, Usa Hockey Arena, On Line Cafe. This is one of the hundreds of Team Lead resumes available on our site for free. Use these resumes as templates to get help creating the best Team Lead resume.

Previous Companies:

  • Pro Touch cleaning services
  • USA Hockey Arena
  • On line cafe

Previous Job Positions:

  • Team Lead
  • Manager
  • General Manager

Schools:

  • Belleville High School
  • Virginia farell

Level of Education:

  • High School Diploma
  • License

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