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Plunder Design LLC - Team Lead Resume Example

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Nseeha Nbooe Ahas
XXXX XXXXXX XXXX, Hudson, NC 28638 XXXX XXXXXX XXXX, 28638, Hudson NC | XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXX
Professional Summary

Outgoing , determined, and dedicated lady offering superb customer service proficiency and passion for exceeding sales goals. Results-oriented professional, specializing in making people happy  and ensuring the job is done.  I am very intuitive and love creating relationships with clients/customers . I have a unique ability to relate to diverse clients and close high-dollar sales. I am a goal driven person who thrives on success. 

Skills
  • Customer and Personal Service
  • Computers and Electronics
  • Administration and Management
  • Transportation
  • Speaking
  • Sales and Marketing
  • Personnel and Human Resources
  • Management of Financial Resources
Experience
Team Lead 12/2016 to Current
Plunder Design, LLC Payson, UT
I over see 90 individuals who I am in contact with daily. I ensure they are working efficiently, meeting their number and goals set in front of them. I grew an organization from 2 to 90 in my time with this company, and have been recognized numerous times for being a top seller, and recognized for outstanding customer service skills. I have also been recognized on a monthly basis for being the most positive person in our organization, and have an ability to diffuse situations that try to escalate to bad a situation. I am a people person, people is what I do. I love every aspect of loving on people and letting them know they are important.
  • Maintain and develop positive business relationships with a customer's key personnel involved in or directly relevant to a logistics activity.
  • Develop an understanding of customers' needs and take actions to ensure that such needs are met.
  • Direct availability and allocation of materials, supplies, and finished products.
  • Collaborate with other departments as necessary to meet customer requirements, to take advantage of sales opportunities or, in the case of shortages, to minimize negative impacts on a business.
  • Review logistics performance with customers against targets, benchmarks and service agreements.
Safety Director 02/2012 to 10/2017
Associated Hardwoods Trucking LLC Hudson, NC
While this position was primarily federal safety and federal transportation regulations, I also keep multiple Excel spread sheets for out bound and in bound loads. On a daily basis I broke down the routes the drivers were taking, added them to various spreadsheets to see where we could be more cost efficient, travel less miles, but still be productive. In addition to that I am also certified to administer drug and alcohol screens, and have completed supervisor training course. 
  • Analyze expenditures and other financial information to develop plans, policies, or budgets for increasing profits or improving services.
  • Plan, organize, or manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.
  • Conduct investigations in cooperation with government agencies to determine causes of transportation accidents and to improve safety procedures.
  • Negotiate and authorize contracts with equipment and materials suppliers, and monitor contract fulfillment.
  • Collaborate with other managers or staff members to formulate and implement policies, procedures, goals, or objectives.
  • Monitor spending to ensure that expenses are consistent with approved budgets.
  • Promote safe work activities by conducting safety audits, attending company safety meetings, or meeting with individual staff members.
  • Direct investigations to verify and resolve customer or shipper complaints.
  • Direct activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
  • Conduct employee training sessions on subjects such as hazardous material handling, employee orientation, quality improvement, or computer use.
  • Implement schedule and policy changes.
  • Serve as contact persons for all workers within assigned territories.
  • Set operations policies and standards, including determining safety procedures for the handling of dangerous goods.
Education
High School Diploma: Jun 1995 Mitchell High School - Bakersville , NC
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Resume Details

This is a real resume for a Team Lead in Hudson, North Carolina with experience working for such companies as Plunder Design Llc, Associated Hardwoods Trucking Llc. This is one of the hundreds of Team Lead resumes available on our site for free. Use these resumes as templates to get help creating the best Team Lead resume.

Previous Companies:

  • Plunder Design LLC
  • Associated Hardwoods Trucking LLC

Previous Job Positions:

  • Team Lead
  • Safety Director

Schools:

  • Mitchell High School

Level of Education:

  • High School Diploma

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