Massachusetts General Hospital Center for Comparative Medicine - Team Lead Resume Example

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Charles Collins

XXX XXXXXXXX XXXX XXX X, Revere, MA 02151

Ph: XXXXX XXXXXXXX

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Summary

Goal-oriented Team Lead dedicated to high levels of customer satisfaction and meeting department goals. Motivated leader with strong organizational abilities and in depth knowledge about lean management tools. Looking for a position as the Facility Manager of the Edwards-6 facility.

Skills

Proficient in Microsoft applications
Continuous Improvement

Customer focused
Training/teaching

Organization
Active Learning

Experience

Team Lead Sep 2011－Present Massachusetts General Hospital- Center for Comparative Medicine － Charlestown, MA

Leads a team of research animal specialists and monitors teams work for efficiency and quality.
Provides training and mentoring to team members.
Keeps manager informed of daily work and of any issues that may arise and how they were handled.
Organize team's daily schedule and works with other Team Leads to ensure all daily work is completed by the end of the work day.
Organizes daily transportation of research animals.
Provides reliable, affordable, and responsive laboratory animal care and research services.
Provides facility maintenance and sanitation to keep in compliance with IACUC.
Use and promote lean management tools to problem solve and improve daily operations.
Assists customers with any issues or questions that may arise.

Manager May 2008－Sep 2011 Levis Strauss Co － Providence, RI

Managed a small sales team of 8-10 associates.

Promoted customer centric environment. Assisted customers with finding the right product.

Promoted team environment to increase daily, weekly, and monthly sales goals.

Teaching Assistant Jan 2011－May 2011 University of Vermont － Burlington, VT

Co-taught and mentored 20 students in Microsoft application
Co-taught and mentored 30 students in Introduction to Animal Science
Kept organized records for professors

Cash Handler Aug 2009－May 2011 Old Navy － Burlington, VT

Provided customer service by assisting customers in finding the right product and resolving customer complaints.
Promoted team environment to complete large projects.

Milk Quality and Mastitis Lab Technician Jan 2010－Jan 2011 University of Vermont － Burlington, VT

Created a sampling schedule for a herd of 32 dairy cows.
Plated samples, diagnosed any mastitis cases and created a treatment plan for animals on an individual basis.
Trained farm staff on proper sampling techniques.

ICU Technician May 2009－Apr 2010 Vermont Large Animal Clinic － Milton, VT

Prepared horses for surgery and assisted veterinarians in surgery.
Performed pre and post-operation physicals as well as administered prescribed medications.
Performed basic barn chores to keep the hospital barn clean.

Operations Coordinator Nov 2006－Aug 2007 AMC Entertainment － Framingham, MA

Led a team of 10-30 staff members depending on the day of the week.
Assisted guests with any issues they encountered.
Promoted team environment and assisted the team when short staffed by cleaning theaters, managing the concession stand or redirecting staff members.

Education