One Step Ahead Child Daycare Learning Center - Teachers Aide Resume Example

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Liam Johnson
XXX XXXXX XXXXXX XXXX XX , Newark , NJ 07102 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary
A professional with diverse expertise in managing and training staff in call centers,Proficient skill-set in Customer Relations combined with overseeing workforce development programs:is seeking a challenging position in the clerical industry that offers opportunity for training advancement.
Skills
  • Customer and Personal Service
  • Active Listening
  • Telecommunications
  • Clerical
  • Coordination
  • Customer Relations 
Experience
Teachers Aide 04/2013 to 09/2015
One Step Ahead Child Daycare Learning Center East Orange, NJ
  • Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
  • Observe and monitor children's play activities.
  • Dress children and change diapers.
  • Maintain a safe play environment.
  • Assist in preparing food and serving meals and refreshments to children.
  • Read to children and teach them simple education lessons, drawing, handicrafts, and songs.
Teachers Assistant 06/2011 to 10/2013
Giggles Child Care Center East Orange, NJ
  • Organize and supervise games and other recreational activities to promote physical, mental, and social development.
  • Attend staff meetings and serve on committees, as required.
  • Maintain a safe play environment.
  • Dress children and change diapers.
  • Observe and monitor children's play activities.
  • Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
  • Assist in preparing food and serving meals and refreshments to children.
  • Organize and store toys and materials to ensure order in activity areas.
Quality Assurance/ Sales Representative 08/2007 to 06/2010
Acorn Marketing Group Wayne, NJ
  • Successfully generated 200-2300 outbound calls and news leads on daily basis.
  • Surpass sales goal of 280 leads on a monthly basic.
  • Trained new employees of the company produce and duties . 
  • Maintain and evaluate quality of generated leads for call center.
  • Made daily reports on sales representatives progress.
  • Suggested new incentives that increased callers production over 50%.
Case Manger 09/2004 to 05/2007
St. James Community Development Corporation , Inc. Newark, NJ
  • Assisted clients in preparing vocational training assessments.
  • Created a centralized filing system and maintain confidential documents.
  • Managed personnel functions time-sheets and ensured full compliance of regulations were instituted.
Receptionist (Part-time) 03/2004 to 10/2005
Cypress Garden Assisted Living West Orange, NJ
  • Answered all incoming calls , routed and connected to various departments.
  • Professionally greeted guest and members.
  • Ensured that premises were secured at the end of shifts.
  • Planned daily activities and created a calendar of events for residents.
Telephone Operator/Customer Service Representative 09/1984 to 05/2004
Newark Beth Israel Medical Center Newark, NJ
  • Handled incoming calls on a multi-line switchboard system.
  • Pages and alerted doctors.
  • Distribution incoming call to various departments.
  • Handled Emergency lines including yellow and alert bomb threats.
  • Answer patient questions and concerns.
  • Greeted the general public and gave direction to visitors.
  • Issued guest passes to visitors.
Education
High School Diploma: Jun 1979 Malcolm X Shabazz High School - Newark, NJ
Community Service
  • Smith Memorial Senior Daycare Center , Senior Assistant Helper, 2011-2012 Newark Nj 

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About this resume

Teachers Aide FROM Newark , New Jersey RESUME

This is a resume for a Teachers Aide in Newark, New Jersey with experience working for such companies as One Step Ahead Child Daycare Learning Center and Giggles Child Care Center. The grade for this resume is 0 and is one of hundreds of Teachers Aide resumes available on our site for free. Use these resumes as templates to get help creating the best Teachers Aide resume.

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School Attended
Malcolm X Shabazz High School