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Hollywood Casino - Table Games Supervisor Resume Example

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XXXX XXXXXXXXXX XX, Florissant, MO 63031
XXXXXXXXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Noah Smith
Professional Summary

Friendly and enthusiastic Supervisor with 24 years of specialization in customer service. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills
  • Active Listening
  • Monitoring
  • Speaking
  • Critical Thinking
  • Judgment and Decision Making
  • Time Management
  • Customer and Personal Service
  • Writing
Experience
Hollywood Casino Maryland Heights, MO Table Games Supervisor Mar 2006Present
  • Monitor game operations to ensure that house rules are followed, that state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
  • Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
  • Perform paperwork required for monetary transactions.
  • Resolve customer or employee complaints.
  • Establish and maintain banks and table limits for each game.
  • Monitor stations and games and move dealers from game to game to ensure adequate staffing.
  • Report customer-related incidents occurring in gaming areas to supervisors.
Harrah's Casino Maricopa, AZ Table Games Supervisor Dec 2005Mar 2006
  • Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
  • Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
  • Perform paperwork required for monetary transactions.
  • Resolve customer or employee complaints.
  • Establish and maintain banks and table limits for each game.
  • Monitor stations and games and move dealers from game to game to ensure adequate staffing.
  • Evaluate workers' performance and prepare written performance evaluations.
Beau Rivarge Casino Biloxi, MS Table Games Supervisor Jan 2005Sep 2005
  • Monitor game operations to ensure that house rules are followed, that state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
  • Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
  • Perform paperwork required for monetary transactions.
  • Resolve customer or employee complaints.
  • Establish and maintain banks and table limits for each game.
  • Report customer-related incidents occurring in gaming areas to supervisors.
Ramada Express Casino Laughln, NV Shift Manager Jul 1990Jan 2005
  • Monitor game operations to ensure that house rules are followed, that state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
  • Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games.
  • Perform paperwork required for monetary transactions.
  • Resolve customer or employee complaints.
  • Record, issue receipts for, and pay off bets.
  • Determine how many gaming tables to open each day and schedule staff accordingly.
  • Supervise the distribution of complimentary meals, hotel rooms, discounts, or other items given to players, based on length of play and amount bet.
  • Evaluate workers' performance and prepare written performance evaluations.
  • Interview, hire, or train workers.
  • Monitor patrons for signs of compulsive gambling, offering assistance if necessary.
Education
West Mesquite High Mesquite, Tx High School Diploma: General Studies Jun 1984
Community Service

I volunteer with Meals on Wheels through the Bridgeton Community Center in Bridgeton, Mo.

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Resume Details

This is a real resume for a Table Games Supervisor in Florissant, Missouri with experience working for such companies as Hollywood Casino, Harrahs Casino, Beau Rivarge Casino. This is one of the hundreds of Table Games Supervisor resumes available on our site for free. Use these resumes as templates to get help creating the best Table Games Supervisor resume.

Previous Companies:

  • Hollywood Casino
  • Harrahs Casino
  • Beau Rivarge Casino

Previous Job Positions:

  • Table Games Supervisor
  • Shift Manager

Schools:

  • West Mesquite High

Level of Education:

  • High School Diploma

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