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Silver Reef Casino - Table Games Dealer Resume Example

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James Miller
XXXXX XXXXXXXXX XXX , Burlington , WA 98233
Home: XXXXXXXXXXXX - XXXXXXXXXXXXXXXXXX
Professional Summary

I am a seasoned Floor Supervisor with over 19 yrs experience in the Gaming Industry and with 12 yrs of my Career being in a Supervisory Position I believe I know what will be expected of  me if giving the promotion. I am very Dedicated to my Job and love being in this Industry.

Skills
  • Customer and Personal Service
  • Social Perceptiveness
  • Active Listening
  • Service Orientation
  • Monitoring
  • Critical Thinking
  • Judgment and Decision Making
  • Active Learning
Experience
07/2013 to Present
Table Games Dealer Silver Reef Casino - Ferndale, Wa


  • Conduct gambling games such as dice, roulette, black jack, pai gow poker, ultimate texas holdem, three card and four card poker and ensuring that all applicable rules and regulations are followed.
  • Providing the best customer service possible to ensure our guest have a pleasurable experience during their stay.
06/2007 to 10/2010
Table Games Dual Rate Supervisor Swinomish Northern Lights Casino - Anacortes , WA
  • Pay winnings or collect losing bets as established by the rules and procedures of a specific game.
  • Stand behind a gaming table and deal the appropriate number of cards to each player.
  • Conduct gambling games such as dice, roulette, cards, or poker, following all applicable rules and regulations.
  • Ensure all of my customers need were being met.
  • Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
  • Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
  • Perform paperwork required for monetary transactions.
  • Resolve customer or employee complaints.
  • Monitor stations and games and move dealers from game to game to ensure adequate staffing.
  • Explain and interpret house rules, such as game rules or betting limits, for patrons.
  • Supervise the distribution of complimentary meals, hotel rooms, discounts, or other items given to players, based on length of play and amount bet.
01/2006 to 01/2007
Table Games Dual Rate Supervisor Angel Of the Winds Casino - Arlington, Wa
  • Pay winnings or collect losing bets as established by the rules and procedures of a specific game.
  • Ensure that my patrons were taken care of and all their needs met by providing the best customer service possible.
  • Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
  • Perform paperwork required for monetary transactions.
  • Resolve customer or employee complaints.
  • Explain and interpret house rules, such as game rules or betting limits, for patrons.
  • Supervise the distribution of complimentary meals, hotel rooms, discounts, or other items given to players, based on length of play and amount bet.
06/2000 to 01/2006
Table Games Floor Supervisor Swinomish Casino - Anacortes, Wa

  • Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
  • Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
  • Perform paperwork required for monetary transactions.
  • Resolve customer or employee complaints promptly.
  • Greet customers and ask about the quality of service they are receiving.
  • Resolve customer complaints regarding problems such as payout errors.
  • Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating.
  • Open and close gaming tables.
  • Trainer for two black jack classes.
08/1997 to 04/1999
Table Games Dealer Grand Victoria Casino - Rising Sun, In


  • Conduct gambling games such as dice, roulette, cards, or poker, following all applicable rules and regulations.
  • Check to ensure that all players have placed bets before play begins.
  • Answer questions about game rules and casino policies.
  • Ensure that all my patrons needs were being met to the best of my ability.
07/1995 to 06/1997
Tables Games Dealer Swinomish Casino - Anacortes, Wa
  • Pay winnings or collect losing bets as established by the rules and procedures of a specific game.
  • Provide the best customer service possible to my patrons.
  • Conduct gambling games such as dice, roulette, cards, or poker, following all applicable rules and regulations.
  • Exchange paper currency for playing chips or coin money.
  • Check to ensure that all players have placed bets before play begins.
  • Inspect cards and equipment to be used in games to ensure that they are in good condition.
  • Answer questions about game rules and casino policies.
  • Refer patrons to gaming cashiers to collect winnings.
Education
Associate of Arts: Business Skagit Valley College - Mount Vernon, WA
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Resume Details

This is a real resume for a Table Games Dealer in Burlington, Washington with experience working for such companies as Silver Reef Casino, Swinomish Northern Lights Casino, Angel Of The Winds Casino. This is one of the hundreds of Table Games Dealer resumes available on our site for free. Use these resumes as templates to get help creating the best Table Games Dealer resume.

Previous Companies:

  • Silver Reef Casino
  • Swinomish Northern Lights Casino
  • Angel Of the Winds Casino

Previous Job Positions:

  • Table Games Dealer
  • Table Games Dual Rate Supervisor
  • Table Games Floor Supervisor
  • Tables Games Dealer

Schools:

  • Skagit Valley College

Level of Education:

  • Associate of Arts

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