Servfast Computers - Systems Engineer Resume Example

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Charlotte Murphy
XXX XXXXXX XX, Brick, NJ 08724
Ph: XXXXXXXXXX
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Professional Summary
MICROSOFT CERTIFIED SYSTEMS ENGINEER (MCSE) with extensive and diverse technical experience in the IT field, emphasizing network administration and PC support. Excellent problem solver with strong communication, teamwork, and internal skills. 
Skills

Systems Windows 2000/XP/95/98/NT Workstation and Server Hardware Routers-Switches-Hubs, SonicWall Firewall, Adtran CSU-DSU's, Compaq Proliant Servers, IBM Netfinity, IBM PC clones, HP Network Printers & Print Servers, HP Jet DirectsSoftware Trend Micro Anti-Virus, Exchange 5.5, Outlook 2000, FTP, Telnet, Ping Utilities, Norton Utilities, PSI (Programmed Solutions), PcAnyWhere 10.5Networking DNS, WINS, DHCP, HOSTS, TCP/IP, IPX-SPX, SNMP, SMTP, VPN, FTP

Experience
Systems Engineer Nov 2003Present Servfast Computers Toms River, NJ
  • ServFast Computers Technical Training Institute offers state of the art hands on computer training and technical consulting.
  • Providing support of Windows 2000 and Windows NT client Networks.
  • Troubleshoot and diagnosed network connectivity, hardware, printing and software-related issues.
Network Administrator Jan 2003Sep 2003 Hatteras Press, Inc Manasquan, New Jersey
  • located in Central New Jersey is a full service commercial sheet-fed printing company offering high quality traditional and digital printing services throughout the Metropolitan area.
  • Analyzed and designed new servers and storage systems.
  • Optimize LAN using performance reports and monitoring applications in 24x7 environment.
  • Monitor and document 100 network devices.
  • Implement TCP/IP core networking services using Windows NT, DHCP, WINS and DNS.
  • Support remote locations with Remote Desktop Connection and PcAnyWhere.
  • Provided onsite engineering and technical support to network systems.
  • Established Internet connectivity for 50 end users through Microsoft's OWA.
  • Analyzed and troubleshot HP Jet Direct NICS, printers.
  • Supported remote users using RAS direct connection and secure dial up.
  • Maintained Exchange 5.5 server.
  • Accomplishments: Instituted new network infrastructure that improved systems efficiency and dependability.
  • Streamlined successful integration of networks and systems.
  • Initiated multiple technical project that improved performance and business functionality.
  • Performed key role in providing local engineering support, dramatically reducing operational cost.
  • Resolved multiple issues to network systems to increase business functionality.
  • Upgraded workstations and printers to 100Mbps, which significantly improved desktop connectivity.
  • Implemented remote transferring system to enable sales reps to relay work data to office at night.
  • Initiated network enhancements that reduced network downtime from 90% to nearly 0%.
PC/ Network Technician Jul 2001Jan 2003 Computer Paramedics New York, NY
  • PC Paramedics is a locally owned and operated company, which is dedicated to helping local businesses and residents with their computer repair and information technology needs.
  • Provided technical support for customers, performed computer services involving: hardware/software installation, peripherals, setup configurations, system diagnostics, and system upgrades/repairs.
Apr 2000Jul 2001 Loronix Information Systems Loronix, Inc Durango, CO
  • a wholly owned subsidiary of Verint, Inc., is a world leader in developing, marketing, and supporting digital-based applications to meet video management and personnel identification needs.
  • A Microsoft Solution Provider, Loronix offers a variety of video management products for digital video recording, storage and playback, and identification products to ensure security in any situation where the accurate identification of individuals is a concern.
Regional Field Service Engineer Jan 1998Apr 2000 IHS Support Solutions Woodbridge, NJ
  • As a Loronix Field Engineers, I worked from home to install and service digital video recording systems at customer locations in and around various metropolitan areas, with 50% regional travel.
  • Knowledge of WIN NT and WIN 2000, experience with configurations and installs of LAN/WAN systems with database, communications and support skills.
  • I also have extensive Hands-on hardware and software installation.
  • IHS Support Solutions is a global service management leader, specializing in Help Desk Institute certification training.
Regional Field Service Engineer May 1995Jan 1998 Control Systems International Carrolton, TX
  • CSI provides profitable building environment services for indoor climate, comfort, security and energy use with complete IT-based systems and services, or Building IT, for end users and property owners through corporate structure in defined markets and through partners all over the world.
  • Installed and configured system controls for access and energy management.
  • Diagnosed a troubleshot various software/hardware issues within the network.
  • Planned and installed LANs in an industrial environment, setup and configured Host workstation including dial-up Networking configuration.
Helpdesk Technician Dow Jones & Company South Brunswick, New Jersey
  • Employed through IHS Support Solutions.
  • I performed as a helpdesk analyst at the Dow Jones Corporate Helpdesk.
  • Helped users around the world working on various data and production networks.
  • Supported Windows NT 4.0, Windows 95 and 98, Outlook 98, Office 97, Internet Explorer 4.0 and 5.0, conventional dialup networking and VPN dialup networking.
  • Troubleshot and diagnosed network connectivity, hardware, printing and software-related issues.
  • Performed light administration duties with User Manager for Domains, Exchange Administrator, and Systems Management Server.
Desktop Technician Merial Limited Iselin, New Jersey
  • Performed as a helpdesk analyst of IHS Support Solutions at Merial Limited Helpdesk.
  • Supported over 1,000 users around the country on a multi-platform environment.
  • Provided support for Windows NT 4.0, Windows 95, Internet Explorer 4.0, dialup networking, and printing issues.
  • Troubleshot and diagnosed network connectivity, hardware, and software problems.
Education
Diploma : Network Engineering/Data Communications Oct 1998 The Chubb Institute Network Engineering/Data Communications
Diploma : Digital Electronics Jun 1995 Devry Technical Institute Digital Electronics

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About this resume

Systems Engineer FROM Brick , New Jersey RESUME

This is a resume for a Systems Engineer in Brick, New Jersey with experience working for such companies as Servfast Computers and Hatteras Press. The grade for this resume is 0 and is one of hundreds of Systems Engineer resumes available on our site for free. Use these resumes as templates to get help creating the best Systems Engineer resume.

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School Attended
The Chubb Institute