Eze Castle Integration - Systems Engineer Resume Example

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Alexa Coleman
Professional Summary

Certifications: CCENT, CompTIA A+ 

Platforms: Windows XP/Vista/7/8/8.1, Windows Server 2003/2008/2012/SBS, Mac OS X: Snow Leopard/Lion/Mountain Lion 
Software: Microsoft Office 2007/2010/2013, Exchange 2007/2010, Citrix XenApp, BlackBerry Enterprise Server 5/10, VMWare/VSphere, RSA, Avaya Site Administration, AirWatch MDM

Systems Engineer 10/2011 to 06/2015
Eze Castle Integration New York, NY
  • Eze Castle Integration Provide technical support for over 700 hedge funds with infrastructures ranging from physical, virtual, to cloud-based.
  • Provide day to day onsite support for several hedge funds as their main onsite IT.
  • Assist with build out of new environments/infrastructure (DCs, Citrix, Exchange servers in hosted space).
  • Remotely troubleshoot and resolve issues with MS Office, Exchange, 3rd party hosted solutions, networking, DNS/DFS, NTFS permissions, printers, and virus/malware issues on user's workstations.
  • Work in a team oriented, fast-paced, and high pressure environment where communication, effectively prioritizing and executing tasks is paramount.
  • Create, update, resolve and escalate tickets where necessary using ConnectWise ticketing system.
  • Collaborate with engineers or software developers to select appropriate design solutions or ensure the compatibility of system components.
  • Troubleshoot and support financial industry related applications (Bloomberg, Thomson Reuters, EzeOMS, Moxy and Advent) Used monitoring tools to track server/networking device alerts then investigate and action them accordingly.
  • Document changes in client's infrastructure appropriately.
  • Perform proactive maintenance and auditing of client's infrastructure quarterly to ensure high network availability as well as reduce the need for reactive work going forward.
  • Assist with various client deployment, migrations and cut-overs whenever possible.
  • Performed weekly backup audits to ensure that clients remain compliant in the event of a disaster.
IT Consultant 12/2010 to 12/2014
CMIT Solutions, Inc
  • Provide remote technical support for small to mid-size business (law firms, doctor's offices, NPOs, etc) Perform deployments and rollouts for new clients.
  • Work with vendors to meet the IT needs of new and existing clients.
  • Work with a team to design, plan, implement and support various Windows Server 2003/2008/2008 SBS environments.
  • Perform LAN and VPN configurations, server monitoring and OS performance tuning via Zenith SaaS Portal.
Associate of Science: Computer Networking Aug 2007 Interboro Institute - New York, NY Computer Networking

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About this resume

Systems Engineer FROM Briarwood , New York RESUME

This is a resume for a Systems Engineer in Briarwood, New York with experience working for such companies as Eze Castle Integration and CMIT Solutions. The grade for this resume is 0 and is one of hundreds of Systems Engineer resumes available on our site for free. Use these resumes as templates to get help creating the best Systems Engineer resume.

School Attended
Interboro Institute