Search For Resume Examples

Steward Good Samaritan Medical Center - Switchboard Operator Resume Example

Build your own resume
Elizabeth Richardson
XX XXXXXXXX XXXXX, Brockton, MA 02301
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXX
Professional Summary

Seasoned Installed Sales Manager with more than 10 years of experience in fast-paced retail environment. Excellent organizational and communication skills. Track record of achieving exceptional results in Customer Satisfaction.

Skills
  • Customer and Personal Service
  • Active Listening
  • Speaking
  • Social Perceptiveness
  • Clerical
  • English Language
  • Coordination
  • Critical Thinking
  • Service Orientation
  • Telecommunications
  • Writing
  • Computers and Electronics
  • Complex Problem Solving
  • Judgment and Decision Making
  • Reading Comprehension
  • Time Management
  • Active Learning
  • Negotiation
  • Public Safety and Security
  • Management of Personnel Resources
  • Communications and Media
  • Instructing
  • Administration and Management
  • Education and Training
  • Transportation
  • Troubleshooting
Experience
Switchboard Operator Jan 2015Present Steward Good Samaritan Medical Center Brockton, MA
  • Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.
  • Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.
  • Route emergency calls appropriately.
  • Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.
  • Monitor alarm systems to ensure that secure conditions are maintained.
  • Contact security staff members when necessary, using radio-telephones.
  • Relay or route written or verbal messages.
  • Keep records of calls placed and charges incurred.
  • Record messages, suggesting rewording for clarity or conciseness.
  • Stamp messages with time and date and file them appropriately.
  • Answer simple questions about clients' businesses, using reference files.
  • Perform clerical duties, such as typing, proofreading, accepting orders, scheduling appointments, and sorting mail.
  • Place telephone calls or arrange conference calls as instructed.
  • Complete forms for sales orders.
Installed Sales Department Manager Jun 2004Sep 2014 Lowe's Brockton, MA

I was the INSTALLED SALES COORDINATOR for a few months. Then I was promoted to DEPARTMENT MANAGER OF INSTALLED SALES.

I transferred to West Bridgewater in 2007 as the INSTALLED SALES COORDINATOR.

I was again promoted to DEPARTMENT MANAGER OF INSTALLED SALES a few months later.

in 2013 I transferred to Weymouth as the INSTALLED SALES COORDINATOR.

  • Use computers for various applications.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Resolve customer complaints regarding sales and service.
  • Monitor customer preferences to determine focus of sales efforts.
  • Confer or consult with department heads to plan advertising services.
  • Train and assist staff.
  • Learn to operate new office technologies as they are developed and implemented.
  • Manage projects.
  • Establish work procedures or schedules and keep track of the daily work of staff.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Maintain scheduling and event calendars.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Create, maintain, and enter information into databases.
Paint Department CSA and then Department Manager Nov 2001Feb 2004 Lowe's Brockton, MA
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders.
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Demonstrate use or operation of merchandise.
  • Place special orders or call other stores to find desired items.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Inventory stock and requisition new stock.
Education
High School Diploma : Literature and Journalism Aug 1999 American School Lansing, IL
Love this resume? Build your own now!

Resume Details

This is a real resume for a Switchboard Operator in Brockton, Massachusetts with experience working for such companies as Steward Good Samaritan Medical Center, Lowes. This is one of the hundreds of Switchboard Operator resumes available on our site for free. Use these resumes as templates to get help creating the best Switchboard Operator resume.

Previous Companies:

  • Steward Good Samaritan Medical Center
  • Lowes

Previous Job Positions:

  • Switchboard Operator
  • Installed Sales Department Manager
  • Paint Department CSA and then Department Manager

Schools:

  • American School

Level of Education:

  • High School Diploma

The Easiest Way to Create a Professional Resume.

Create a job-winning resume in minutes.

create your resume

Similar Resumes

View More

PBX Switchboard Oper...

Long Beach, California

Companies Worked For:

Long Beach Memorial & Miller Childrens Hospital, G...

Switchboard Operator...

South Attleboro, Massachusetts

Companies Worked For:

Hebrew Senior Life, Boston Childrens Hospital, Dep...

Switchboard Operator...

South Gate, California

Companies Worked For:

Lighthouse of Houston, Work Source of California

Switchboard Operator...

Orlando, Florida

Companies Worked For:

Florida Hospital, 3PD Inc, Universal Studios, Swis...

Switchboard Operator...

Fulton, New York

Companies Worked For:

St Francis Commons, Judy Cass

Switchboard Operator...

Phoenix, Arizona

Companies Worked For:

Spiritual Warfare Ministries, La Paz Funeral Home,...

Switchboard Operator...

Miami, Florida

Companies Worked For:

Baptist Health of South Florida, BR 111 Imports an...

Switchboard Operator...

Springfield, Illinois

Companies Worked For:

Dominican Sisters of Springfield Illinois, Quik n...

Switchboard Operator...

Panama City Beach, Florida

Companies Worked For:

ABC Messaging, ATM Messaging

Switchboard Operator...

Red Hook, New York

Companies Worked For:

Funshine Nursery School Daycare, Archcare Ferncl...

Switchboard Operator...

Los Angeles, California

Companies Worked For:

Los Angeles Jewish Home, Mayra Luis Juan

Switchboard Operator...

Bristol, Connecticut

Companies Worked For:

Middlesex Hospital

Switchboard Operator...

Grand Forks, North Dakota

Companies Worked For:

Altru Health System, The Blue Moose Bar and Grill,...

Switchboard Operator...

Chicago, Illinois

Companies Worked For:

Illinois Department of Human services, Joy Christi...

Switchboard Operator...

Texarkana, Texas

Companies Worked For:

Aramark, Christus St Michael Health System, Christ...

Switchboard Operator...

Decatur, Georgia

Companies Worked For:

BDI, VA Hospital, GE Supply, Bergen & Brunswick Me...

Processing Clerk & B...

Macon, Georgia

Companies Worked For:

Georgia Farm Bureau Insurance, Servitex Linen Inc,...

Switchboard Operator...

Sumter, South Carolina

Companies Worked For:

Mutual Telecom Systems, Mars Petcare, Pilgrims Pri...

Switchboard Operator...

Souderton, Pennsylvania

Companies Worked For:

Towne Answering Service, TJ Pupillo, Salad Bar Ten...

Switchboard Operator...

CORONA, California

Companies Worked For:

Loyola Marymount University, Malaysia Airlines, Br...

Switchboard Operator...

Victoria, Texas

Companies Worked For:

Patterson UTI Drilling Co, LLC, Victoria County Ju...

Switchboard Operator...

Lincoln, Nebraska

Companies Worked For:

Nebraska Heart Institute, The Physician Network, S...

Switchboard Operator...

Burlington, North Carolina

Companies Worked For:

Elon University, Ace Speedway, Clapps Nursing Cent...

Switchboard Operator...

Spokane, Washington

Companies Worked For:

Ranstad Staffing Professionals, Insurance Overload...

Switchboard Operator...

Houston, Texas

Companies Worked For:

Ochsner Medical Center, New Orleans a Police Commu...

Switchboard Operator...

Brockton, Massachusetts

Companies Worked For:

Steward Good Samaritan Medical Center, Lowes

PBX Switchboard Oper...

Long Beach, California

Companies Worked For:

Long Beach Memorial & Miller Childrens Hospital, G...

Switchboard Operator...

Bakersfield, California

Companies Worked For:

Kern High School District, Los Angeles Clippers

Switchboard Operator...

Mount Pleasant, South Carolina

Companies Worked For:

Morton Hospital, Forbes Gallagher, Roche Bros, Sto...

Switchboard Operator...

Arvada, Colorado

Companies Worked For:

Denver Athletic Club, Dunn Rite Moving, Chilis

Switchboard Operator...

Canton, Illinois

Companies Worked For:

Graham Hospital Association

Switchboard Operator...

Mount Vernon, New York

Companies Worked For:

Montefiore Mount Vernon, Nothern Westchester Hospi...

Switchboard Operator...

Columbia, Missouri

Companies Worked For:

VA Hospital, US Postal Service, National Postal Ma...

Switchboard Operator...

Clarksville, Tennessee

Companies Worked For:

World Finance, James Corlew Chevrolet, Fort Campbe...

Switchboard Operator...

Anchorage, Alaska

Companies Worked For:

Switchboard Alaska, Alaska Neurology Center LLC, A...

Switchboard Operator...

Chicago, Illinois

Companies Worked For:

MedPro Services Inc, Walmart Supercenter, subway,...

Switchboard Operator...

Memphis, Tennessee

Companies Worked For:

Memphis VA Medical Center, Big Wheel Trucking Inc,...

Switchboard Operator...

Bronx County, New York

Companies Worked For:

New York Eye Surgery Center, STC TOURS LLC, Ambula...

Switchboard Operator...

Mcallen, Texas

Companies Worked For:

The Monitor, Longstreet Cafe, Applebees Neighborho...

Switchboard Operator...

Bossier City, Louisiana

Companies Worked For:

Bossier Parish Community College, The UPS Store, C...

Switchboard Operator...

Summerville, South Carolina

Companies Worked For:

Trident Medical Center, Palmetto Behavorial health...

Switchboard Operator...

Loudonville, Ohio

Companies Worked For:

Wooster Community Hospital, Denographic Inc, Flake...

Switchboard Operator...

Elizabeth, New Jersey

Companies Worked For:

C W Services Marsh McLennan Companies Inc, Jaco...

Switchboard Operator...

Montrose, Pennsylvania

Companies Worked For:

Endless Mountains Health System, Geisinger Medical...

Switchboard Operator...

Union City, New Jersey

Companies Worked For:

Bayonne Medical Center, Urban American Corporation...

Switchboard Operator...

GAINESVILLE, Florida

Companies Worked For:

Alachua County sheriffs Office, Gatorland Toyota,...

Switchboard Operator...

Greenwood, Mississippi

Companies Worked For:

Delta State University, Dollar General, Dominos Pi...

Switchboard Operator...

Oklahoma City, Oklahoma

Companies Worked For:

Global Cash Access Inc, Mercury Insurance Group, B...

Switchboard Operator...

Gaithersburg, Maryland

Companies Worked For:

Suburban Propane, Montrose Automotive, Saturn of G...

Switchboard Operator...

Yorkville, New York

Companies Worked For:

Digestive Disease Medicine, Price Chopper, La Salo...

Get Started on Your Job-winning Resume Today!

Get all the help you need to create a professional resume in minutes. Includes thousands of pre-written examples for hundreds of jobs.

create your resume
Get Started on Your Job-winning Resume Today!