Coneth Solutions Inc - Support Professional Resume Example

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Alexa Coleman
  • XXXXX XXX XX, Galt, CA 95632
A graduate in Information System Security with experience as a network administrator at a managed service provider.  Proficient at Microsoft Server 2012 design and implementations. Experienced in deploying and maintaining network management systems such as LabTech and Kaseya.
  • Barracuda Backup Certified Engineer 350 and 450.
  • Proficient with Microsoft Server 2012
  • Familiar with Linux Operating systems (Debian Based Distributions, Fedora Core, and Backtrack 5 Network Hardening suite)
  • Security Configuration and Monitoring.
  • General system troubleshooting.
  • Microsoft operating system (Windows XP, Windows Vista, Windows 7)
  • Configuration of Disaster recovery systems
  • Set up of networks, basic Cisco router configuration, port security,
  • Windows Server 2008 R2, and Windows server 2012.
  • Critical Thinking
  • Time Management
Support Professional, 03/2013 to Present
Coneth Solutions Inc. Manteca, Ca
  • Monitor client networks using Network Management system Lab Tech and Kaseya.
  • Designed and Implemented Microsoft Server 2012 Domain Environments.
  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
  • Deployed LabTech network Management system for main office and 500 client workstations and servers.
  • Set up SNMP alerts in LabTech to monitor Equipment outages and server connectivity.
  • Maintained client data backups and disaster recovery operations using Backup Exec, Mozy, Carbonite, and Barracuda backup systems.
  • Design, configure, and test computer hardware, networking software and operating system software.
  • Perform routine network startup and shutdown procedures, and maintain control records.
  • Analyze equipment performance records to determine the need for repair or replacement..
  • Coordinate with vendors and with company personnel to facilitate purchases.
  • Complete client projects Ex. Setting up new office location, moving to newer domain infrastructures, move from Workgroup to Domain environment.
Electronics/Tech Lead, 05/2008 to 09/2009
Staples Inc
  • PC repair and tune up, virus removal, building and rebuilding computers, Operating system installs, Troubleshoot computer problems.
  • Customer support.
Network System Administrator Intern, 09/2004 to 06/2005
Tracy Unified School District
  • Installation of Windows operating system (Windows XP) Configuration of Groups and users in windows server 2003.
  • Maintaining Windows Server 2003 environments Help desk, basic Cisco phone troubleshooting.
  • Creating images used for software distribution to computers on network.
Bachelor of Science: Infromation System Security Earned, Sep 2013 ITT Technical Institute - Lathrop, CA
Computer Networking Systems Earned
Associate of Science: Computer Networking Systems Earned, Sep 2012 ITT Technical Institute - Lathrop, CA
Information System Security

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About this resume

Support Professional FROM Galt , California RESUME

This is a resume for a Support Professional in Galt, California with experience working for such companies as Coneth Solutions Inc and Staples Inc. The grade for this resume is 0 and is one of hundreds of Support Professional resumes available on our site for free. Use these resumes as templates to get help creating the best Support Professional resume.

School Attended
ITT Technical Institute