LG Electronics - Supervisor in Executive Services Resume Example

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Jayden Robinson
XXXX XXXXXXXXX XXX, Huntsville, AL 35810
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Ph: XXXXXXXXXXXXX
Professional Summary

Seasoned customer service representative with more than 6 years of experience in fast-paced customer service and sales positions. Excellent people skills and the ability to adapt to any type of situation.

Skills
  • Customer and Personal Service
  • Active Listening
  • Reading Comprehension
  • Social Perceptiveness
  • Critical Thinking
  • Time Management
  • Complex Problem Solving
  • Judgment and Decision Making
Experience
LG Electronics Huntsville, AL Supervisor in Executive Services Aug 2014Present
  • As a supervisor, I take phone calls that are escalated to LG's corporate office, as well as make sure our front line customer service department is completely up to LG's standards.
  • Oversee activities directly related to making products or providing services.
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
American Express Huntsville, AL Customer Service Representative Feb 2014Sep 2014
  • Confer with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
  • Plan and direct activities such as sales promotions, coordinating with other department heads as required.
Hampton Inn Huntsville, AL Front Desk Receptionist Nov 2013Apr 2014
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Receive payment and record receipts for services.
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
DirecTV Huntsville, AL Customer Service Representative Feb 2013Oct 2013
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
Burger King Huntsville, AL Cashier/Customer Service Aug 2009Feb 2013
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Answer customers' questions, and provide information on procedures or policies.
Additional Information
I have volunteered at James A. Lane Boys and Girls Club from the months of May 2010 through August 2010
Education
Virginia College Online Huntsville, AL Bachelor of Science: Social Science Dec 2015
Lee High School Huntsville, AL High School Diploma May 2011

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About this resume

Supervisor in Executive Services FROM Huntsville , Alabama RESUME

This is a resume for a Supervisor in Executive Services in Huntsville, Alabama with experience working for such companies as LG Electronics and American Express. The grade for this resume is 0 and is one of hundreds of Supervisor in Executive Services resumes available on our site for free. Use these resumes as templates to get help creating the best Supervisor in Executive Services resume.

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School Attended
Virginia College Online