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Trader Joes - Supervisor Resume Example

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Jayden Robinson
XXXXX XXXXXX XX XXXXX XXXXX X , San Juan Capistrano , CA 92675 | (H) XXX XXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

I am a service oriented individual with a background of twenty years in customer satisfaction. Core strengths of mine include being a very hard worker, extremely organized and goal oriented as well as excellent in communication and time management skills. I enjoy challenges and strive to be the best that I can be and want to work my way to the top. Take a chance on me and you will not be disappointed. 

Skills
  • Team player
  • Hard worker that takes pride in work performed
  • Punctual and excels in time management/planning
  • Self motivator and seeks out new tasks
  • Friendly and solution oriented
  • Efficient and not afraid to ask questions
  • Great memorization skills
  • Works well under pressure in fast paced environments
  • Great customer service
Experience
Supervisor 10/2002 to 08/2014
Trader Joes San Clemente, CA
Customer Experience
  • Created a fun and exciting shopping experience while ensuring prompt and friendly service.
  • Cultivated relationships and engaged in conversation with clientele to provide a welcoming and inviting atmosphere. 
  • Catered to customer needs and complaints to ensure satisfaction and their value as a customer.
  • Provided a grand finale experience as a cashier leaving a lasting impression on the customer and instilling a desire to come back. 
Office Duties
  • Provided customer experience by answering questions, researching product information and availability, handling customer compliments and complaints, taking special orders and getting to know the customers on a first name basis family feel.
  • Received and recounted money from armor transport and dropped in safe to ensure proper money handling and security. Executed cashier's till audits regularly throughout the day. Performed end of day accounting on all sales and ensured no over/under on cash.
  • Ensured all daily orders were written and submitted by deadlines to maintain stock levels.
  • Oversaw and wrote daily schedule for all employees, registers and store sections.
Managed Employees
  • Supervised and directed the staff on an hourly basis to maintain coverage and productivity. 
  • Reviewed yearly sales forecast and wrote weekly employee schedule based on projected sales to adequately cover day to day functions of the store.
  • Reviewed applications, hired employees, trained new/existing employees and newly promoted supervisors.
  • Reviewed, wrote and delivered work performance evaluations. 
  • Maintained high productivity levels while keeping a high morale to create a positive atmosphere.
  • Led by example through working hard, displaying time management, taking pride in high work ethics, and promoting teamwork.
  • Handled employee incident reports.
Sales
  • Maintained product knowledge through trying and reading up on existing and new items.
  • Consistently shared knowledge and information of products with clientele on a daily basis.
  • Encouraged customers to try products they have not tried before.
  • Designed and built end displays of products that correlated to certain times of year, holidays, etc. to grab the customer's attention in order to promote sales.
  • Coordinated weekly menu for tasting hut to entice customers with new meal ideas.
  • Maintained product levels on sales floor through ordering and restocking to ensure product availability. 
  • Merchandised and re merchandised product sections based on popularity, package color, size, similar products, or cross merchandising. 
  • Maintained proper rotation in perishable sections to ensure fresh products.
  • Properly prepared sales floor and back room for inventory crew to ensure the most accurate counts.
Receiving Merchandise 
  • Unloaded and loaded all delivery trucks in a timely manner. Safely operated fork lifts and pallet jacks. 
  • Properly broke down and cross checked merchandise with shipping manifest to ensure accuracy. 
  • Prioritized received product by refrigerated or low stock levels to ensure they were worked first.


Server 06/2001 to 10/2002
ZTejas Costa Mesa, CA
Server
  • Created a warm and welcoming dining experience.
  • Recorded accurate and prompt drink and meal orders to ensure a timely delivery of food to the table. 
  • Memorized and relayed daily specials. Answered questions about menu items and ingredients and suggested dish ideas.
  • Executed server side work that included stocking clean dishes, silverware, glassware, linens, menus and condiments.
  • Constantly aware of all tables and anticipated customer's possible wants and needs. 
  • Maintained all tables by providing them with everything they needed such as refilling drinks, removing empty dishes to provide a clean and clutter free eating area, and checking on food satisfaction.
  • Promptly delivered check after meal if no dessert and/or coffee was desired. 
  • Cashed out all tables at end of meal and thanked them for dining with us.
Food Runner, Server, Bar Back, Bartender 03/1997 to 06/2001
Maggiano's Costa Mesa, CA
Food Runner
  • Helped expedite table's food orders in the kitchen.
  • Garnished all necessary food dishes.
  • Delivered entire meal order to correct table and accurately distributed each dish to the appropriate customer.
  • Removed any empty or unwanted plates from table. 
  • Kept garnishes full, polished and maintained stock level of serving utensils at appropriate levels.
Server
  • Created a warm and welcoming dining experience.
  • Recorded accurate and prompt drink and meal orders to ensure a timely delivery of food to the table. 
  • Memorized and relayed daily specials. Answered questions about menu items and ingredients and suggested dish ideas.
  • Executed server side work that included stocking clean dishes, silverware, glassware, linens, menus and condiments.
  • Constantly aware of all tables and anticipated customer's possible wants and needs. Maintained all tables by providing them with everything they needed such as refilling drinks, removing empty dishes to provide a clean and clutter free eating area, and checking on food satisfaction.
  • Promptly delivered check after meal if no dessert and/or coffee was desired. 
  • Cashed out all tables at end of meal and thanked them for dining with us.
Bar Back
  • Kept bar fully stocked with all liquors, beers, wines and beverages. Kept all by the glass wines uncorked and ready to pour and re tapped any empty kegs. 
  • Continuously filled all drink garnishes and silverware throughout the day. Maintained ice levels in bar and service bar.
  • Washed all bar glasses and removed all empty dishes throughout shift.
  • Wiped down counters and bar and maintained a clean atmosphere.
  • Helped deliver food to bar patrons.
Bartender
  • Made all mixed drinks and poured all wine glasses for the bar and restaurant. 
  • Took all dinner orders for bar patrons and ensured meal delivery.
  • Engaged in customer conversation and monitored alcohol intake.
  • Kept track of bar tabs and closed them out. 
  • At end of shift, counted and dispersed tips.
  • Regularly teamed up with management to take inventory on all stock. 


Hot Coater 08/1996 to 03/1997
Inertia Surfboard Manufacturer Costa Mesa, CA
Hot Coater
  • Assisted in manufacturing of surfboards by attaching the fins and applying last coat of resin to top and bottom of board.  
  • Swept and maintained a clean workspace in shop.
Busboy 01/1996 to 08/1996
Roy's Kehana Bar and Grill Kehana, HI
Busboy
  • Cleared all tables of dishes and glassware and wiped down tables.
  • Delivered beverages to tables.
  • Reset tables with new silverware and glassware, linens and condiments.
  • Cleaned up spilled food, drink or broken dishes and removed empty bottles and trash. Kept floor clean of debris and food.
  • Assisted hostess in escorting patrons to their tables and seated them with menus.
  • Polished all silverware and glassware throughout shift and restocked at end of shift.
Education
High School Diploma: Jun 1995 Fountain Valley High School - Fountain Valley, CA
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Resume Details

This is a real resume for a Supervisor in San Juan Capistrano, California with experience working for such companies as Trader Joes, Ztejas, Maggianos. This is one of the hundreds of Supervisor resumes available on our site for free. Use these resumes as templates to get help creating the best Supervisor resume.

Previous Companies:

  • Trader Joes
  • ZTejas
  • Maggianos

Previous Job Positions:

  • Supervisor
  • Server
  • Food Runner
  • Bar Back
  • Bartender

Schools:

  • Fountain Valley High School

Level of Education:

  • High School Diploma

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