Six Flags Over Texas - Supervisor Resume Example

Customize this Resume

Sklei Etckhar

XXX XXXXX XXXXX XXXXX, Burleson, TX 76028

XXX XXXXX XXXXX XXXXX, 76028, Burleson TX

XXXXXXXXXXXX

XXXXXXXXXXXXXXXXXXXXXXX

Professional Summary

Goal-oriented student dedicated to high levels of customer satisfaction and meeting aggressive business goals. Hardworking and detail-oriented with specialized knowledge in customer service and salon services.

Skills

Customer and Personal Service
Active Listening

Social Perceptiveness
Speaking

Critical Thinking
Education and Training

Administration and Management
Time Management

English Language
Clerical

Computers and Electronics

Experience

Supervisor Aug 2013 ‐ Jan 2015 Six Flags Over Texas ‐ Arlington, TX

Resolve customer and employee complaints.

Greet customers and ask about the quality of service they are receiving.

Report customer-related incidents occurring in ride areas to supervisors.

Evaluate workers' performance and prepare written performance evaluations.

Train workers.

Operation of mechanical riding devices or other automatic equipment in amusement park.

Direct patrons to rides, seats, or attractions.

Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons.

Keep informed of shut-down and emergency evacuation procedures.

Announce or describe amusement park attractions to patrons to entice customers to games and other entertainment.

Cosmetologist Jun 2012 ‐ Aug 2013 Boulevard Salon and Spa ‐ Burleson, TX

Keep work stations clean and sanitize tools such as scissors and combs.

Cut, trim and shape hair based on customers' instructions, hair type and facial features, using clippers, scissors, trimmers and razors.

Analyze patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.

Schedule client appointments.

Bleach, dye, or tint hair, using applicator or brush.

Shampoo, rinse, condition and dry hair and scalp with water, liquid soap, or other solutions.

Operate cash registers to receive payments from patrons.

Demonstrate and sell hair care products and cosmetics.

Apply water, setting, straightening or waving solutions to hair and use curlers, rollers, hot combs and curling irons to press and curl hair.

Shape eyebrows and remove facial hair, using tweezers or wax.

Clean, shape, and polish fingernails and toenails, using files and nail polish.

Receptionist Jun 2011 ‐ Jun 2012 Star Impressions Salon ‐ Burleson, TX

Operate telephone to answer or forward calls, providing information, taking messages, or scheduling appointments.

Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

Receive payment and record receipts for services.

Schedule appointments and maintain and update appointment calendars.

Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.

Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.

Education