Peets Coffee - Supervisor Resume Example

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Avery Ward
XXXX XXXXXXXX XXXXX, Yuba City, CA 95993
Ph: XXXXXXXXXXXX
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Professional Summary

Goal-oriented Barista dedicated to high levels of customer satisfaction and meeting aggressive business goals. Self-Motivated and responsible with specialized knowledge in customer service and cafe related work.

Skills
  • 7 Years of Customer Service Experience
  • Time Management
  • Judgment and Decision Making
  • Responsible
  • Active Listening
  • Multi-tasking
  • Trustworthy
Experience
Supervisor/Barista Jun 2013Aug 2014 Peet's Coffee Yuba City, Ca
  • Prepared and served hot or cold beverages, such as coffee, espresso drinks, blended coffees, and teas.
  • Prepared and served menu items, such as sandwiches or salads.
  • Provided customers with knowledge of beverages, such as coffee blends or preparation descriptions.
  • Received and processed customer payments.
  • Set up and restocked product displays.
  • Wrapped, labeled, and dated food items for sale.
  • Order, receive, or stock supplies or retail products.
  • Served prepared foods, such as muffins, cookies, and bagels.
  • Created signs to advertise store products and events.
  • Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.
  • In charge of delegating and training employees on how to properly use espresso machines, helped employees learn coffee making techniques, how to use cash register and how to properly clean coffee equipment.
Office Assistant Feb 2012Mar 2013 County of Yuba Marysville, Ca
  • Created, maintained, and entered information into databases.
  • Operated office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Made copies of files and other printed material in order to sustain other employees needs.
  • Prepared conference or event materials, such as flyers or invitations.
  • Successfully handled confidential files.
  • Marked, tabulated, and filed records.
  • Sorted and distributed incoming mail.
Sales Associate Jul 2011Mar 2012 Forever 21 Yuba City, Ca
  • Greeted customers and ascertain what each customer wants or needs.
  • Answered questions regarding the store and its merchandise.
  • Maintained records related to daily/weekly sales.
  • Place special orders or call other stores to find desired items.
  • Opened and closed cash registers, performed tasks such as counting money, separating charge slips, balancing cash drawers, and making deposits.
  • Inventory stock and requisition new stock.
  • Ticket, arrange and display merchandise to promote sales.
  • Clean shelves, counters, and tables.
Supervisor Apr 2009Apr 2011 Lego Woodbridge, Va
  • Resolved customer complaints regarding sales and service.
  • Described merchandise and explained operation, and care of merchandise to customers.
  • Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires.
  • Answered questions regarding the store and its merchandise.
  • Executed daily operations of opening and closing the store.
  • Trained employees in customer service, cash register, and presented detailed information of products.
  • Totaled and summarized daily funds received, and prepared bank deposit slips.
  • Engaged in team leadership in order to build good employee morale and achieve successful sales goals.
Barista Jan 2008Apr 2009 Borders Books and Music Woodbridge, Va
  • Prepared and served hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
  • Prepared and served menu items, such as sandwiches or salads.
  • Received and processed customer payments.
  • Set up and restocked product displays.
  • Wrapped, labeled, and dated food items for sale.
  • Cleaned and sanitized work areas, utensils, and equipment.
  • Describe menu items to customers and suggested products that might appeal to them.
  • Stocked customer service stations with paper products or beverage preparation items.
  • Weighed, ground, and packed coffee beans for customers.
Education
High School Diploma : General Education Jun 2007 Marysville Charter Academy for the Arts Marysville, Ca
Fine Arts/General Education Yuba College Marysville, Ca

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About this resume

Supervisor FROM Yuba City , California RESUME

This is a resume for a Supervisor in Yuba City, California with experience working for such companies as Peets Coffee and County of Yuba. The grade for this resume is 0 and is one of hundreds of Supervisor resumes available on our site for free. Use these resumes as templates to get help creating the best Supervisor resume.

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School Attended
Marysville Charter Academy for the Arts