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Our Directions - Supervisor Resume Example

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Brooklyn Henderson
Professional Summary

Accomplished and energetic with a solid history of achievement in Serving Individuals with Disabilities. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Microsoft Word, Excel and Managing 15+ Staff on Goals and Activities.

  • Clerical
  • Critical Thinking
  • Judgment and Decision Making
  • Computers and Electronics
  • Management of Personnel Resources
  • Public Safety and Security
  • Operation Monitoring
  • Education and Training
  • Transportation
Supervisor Mar 2008 - Jan 2015
Our Directions, Inc Herrin, IL
  • Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws.
  • Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
  • Respond to emergencies, such as escapes.
  • Monitor behavior of subordinates to ensure alert, courteous, and professional behavior toward fellow employees, visitors, and the public.
  • Instruct employees or provide on-the-job training.
  • Complete administrative paperwork or supervise the preparation or maintenance of records, forms, or reports.
  • Carry injured consumers or employees to safety and provide emergency first aid when necessary.
  • Set up employee work schedules.
  • Rate behavior of consumers, promoting acceptable attitudes and behaviors to those with low ratings.
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.
  • Recruit, interview, and select employees.
  • Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
  • Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
  • Develop or update procedures, policies, or standards.
  • Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
Factory Worker Jun 1997 - Jun 2006
Maytag Herrin, IL
  • Inspect, operate, and test completed products to verify functioning, machine capabilities, or conformance to customer specifications.
  • Rework, repair, or replace damaged parts or assemblies.
  • Set and verify parts clearances.
  • Lay out and examine metal stock or workpieces to be processed to ensure that specifications are met.
  • Maintain and lubricate parts or components.
River First Mate Aug 1993 - Jun 1997
ACBL Barge line Jeffersonville, IN
High School Diploma: General May 1985 Johnston City High School Johnstoncity, IL
Bachelor of Science: Management Southern Illinois University Carbondale, IL
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Resume Details

This is a real resume for a Supervisor in Herrin, Illinois with experience working for such companies as Our Directions, Inc, Maytag. This is one of the hundreds of Supervisor resumes available on our site for free. Use these resumes as templates to get help creating the best Supervisor resume.

Previous Companies:

  • Our Directions
  • Inc
  • Maytag

Previous Job Positions:

  • Supervisor
  • Factory Worker
  • River First Mate


  • Johnston City High School
  • Southern Illinois University

Level of Education:

  • High School Diploma
  • Bachelor of Science

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