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Conseco Field House - Suite Captain Resume Example

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XXXX XXXXXXX XXXXXX XX, Saint Louis, MO 63116
Ph: XXXXXXXXXXXX
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Ellie Russell
Professional Summary
I have 15 + years as a bartender, 2 years as a server, 1 1/2 years as wait staff supervisor, 5+ years as a cashier, deli clerk,and food service. I have 3 years as a steward in the hotel industry. I am a great people person, a natural leader, a wonderful personality, and a team player.
Skills
  • Customer and Personal Service
  • Active Listening
  • English Language
  • Service Orientation
  • Speaking
  • Coordination
  • Monitoring
  • Social Perceptiveness
  • Mathematics
  • Judgment and Decision Making
  • Critical Thinking
  • Active Learning
  • Administration and Management
  • Reading Comprehension
  • Education and Training
  • Management of Personnel Resources
  • Quality Control Analysis
  • Personnel and Human Resources
Experience
Suite Captain Oct 1999Feb 2001 Conseco Field House Indianapolis, IN
  • Oversee activities directly related to making products or providing services.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.

Key grip ( 2nd assistant manager) Apr 1998Oct 1999 Hollywood Video Indianapolis, IN
  • Manage staff, preparing work schedules and assigning specific duties.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.

Cashier/ Deli clerk Apr 1998Apr 1999 O'Malias Foods Indianapolis, IN
  • Oversee activities directly related to making products or providing services.
  • Answer customers' questions, and provide information on procedures or policies.
  • Greet customers entering establishments.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Process merchandise returns and exchanges.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Sort, count, and wrap currency and coins.
  • Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
  • Compute and record totals of transactions.
  • Offer customers carry-out service at the completion of transactions.
  • Weigh items sold by weight to determine prices.
  • Issue trading stamps, and redeem food stamps and coupons.

Cashier Dec 1997Feb 1998 Value City Department Store Indianapolis, IN
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Answer customers' questions, and provide information on procedures or policies.
  • Sell tickets and other items to customers.
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Process merchandise returns and exchanges.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
  • Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Sort, count, and wrap currency and coins.
  • Stock shelves, and mark prices on shelves and items.
  • Request information or assistance using paging systems.

Bartender/ Wait Staff Supervisor Sep 1993Mar 1996 Seville's Night Club Indianapolis, IN
  • Oversee activities directly related to making products or providing services.
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Check identification of customers to verify age requirements for purchase of alcohol.
  • Clean glasses, utensils, and bar equipment.
  • Balance cash receipts.
  • Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
  • Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
  • Take beverage orders from serving staff or directly from patrons.
  • Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
  • Plan, organize, and control the operations of a cocktail lounge or bar.
  • Order or requisition liquors and supplies.
  • Serve snacks or food items to customers seated at the bar.
  • Ask customers who become loud and obnoxious to leave, or physically remove them.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.

Bartender Nov 1990Dec 1995 Seville's Night Club Indianapolis, IN
  • Collect money for drinks served.
  • Check identification of customers to verify age requirements for purchase of alcohol.
  • Clean glasses, utensils, and bar equipment.
  • Balance cash receipts.
  • Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
  • Take beverage orders from serving staff or directly from patrons.
  • Plan, organize, and control the operations of a cocktail lounge or bar.
  • Order or requisition liquors and supplies.
  • Serve snacks or food items to customers seated at the bar.
  • Slice and pit fruit for garnishing drinks.

Deli clerk Aug 1988May 1991 Cub Foods Indianapolis, IN
  • Arrange tables and decorations according to instructions.
  • Provide caterers with assistance in food preparation or service.
  • Serve food and beverages to guests at banquets or other social functions.
  • Distribute food to servers.
  • Wash dishes, glassware, and silverware after meals.
  • Request and record customer orders, and compute bills using cash registers, multicounting machines, or pencil and paper.
  • Communicate with customers regarding orders, comments, and complaints.
  • Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee using proper safety precautions and sanitary measures.
  • Select food items from serving or storage areas and place them in dishes, on serving trays, or in takeout bags.
  • Pack food, dishes, utensils, tablecloths, and accessories for transportation from catering or food preparation establishments to locations designated by customers.

Education
High School Diploma : Basic/ major English Jun 1979 Shortridge High School Indianapolis, IN
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Resume Details

This is a real resume for a Suite Captain in Saint Louis, Missouri with experience working for such companies as Conseco Field House, Hollywood Video, Omalias Foods. This is one of the hundreds of Suite Captain resumes available on our site for free. Use these resumes as templates to get help creating the best Suite Captain resume.

Previous Companies:

  • Conseco Field House
  • Hollywood Video
  • OMalias Foods

Previous Job Positions:

  • Suite Captain
  • Key grip
  • Cashier
  • Deli clerk
  • Bartender

Schools:

  • Shortridge High School

Level of Education:

  • High School Diploma

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