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Wood Tobe Coburn School - Student Services Advisor Resume Example

Andrew King
Professional Summary

Friendly and enthusiastic student services advisor with four years experience in admissions advising and educational sales.  Offering eleven year track record of success in a competitive telecommunications industry.    Able to learn new tasks quickly and proficient in growing key customer relationships.

  • MS Word
  • Powerpoint
  • Excel 
  • Outlook
Wood Tobe-Coburn School New York, NY Student Services Advisor Mar 2014Present
  • Inform and assist prospective students and their parents about various academic programs and admission requirements.
  • Guide students through the enrollment process which includes securing the application, transcripts, immunization records and financial aid.
  • Interview applicants and request specified information for financial aid process.
  • Conduct preliminary financial aid interview.
  • Conduct credit checks through COD online to determine eligibility for Parent Plus Loans/Extended Unsubsidized loans for dependent students.
  • Assist students with completing their master promissory notes.
DeVry College of New York New York, NY Admissions Representative Nov 2010Aug 2013
  • Responded to potential student inquires to determine a match between the students interests and the college programs.
  • Set up and conducted telephone and campus interviews for potential applicants.
  • Provided students with information on such topics as college degree programs, admission requirements and financial aid opportunities.
  • Referred students to degree programs based on interests and career goals.
  • Answered enrollment questions and ensured a smooth transition into the classroom.
Verizon White Plains, NY Field Technician Mar 2007Jun 2010
  • Traveled to customers' premises to install, or repair voice and data lines for large business and residential customers.
  • Inspected and tested lines or cables, recorded and analyzed test results to assess transmission characteristics and locate faults or malfunctions.
  • Measured signal strength at utility poles, using electronic test equipment.
  • Set up service for customers by installing, connecting, testing, or adjusting equipment.
  • Accessed specific areas to string lines or install terminal boxes,  using bucket trucks, by climbing poles, by ladders, by entering tunnels or crawl spaces.
Verizon Yonkers, NY Customer Service Representative Aug 1999Mar 2007
  • Conferred with customers by telephone to provide information about products or services.
  • Responded to calls from new and existing customers and recommended products and services based on their needs.
  • Explained how a customers' needs could be met by specific products and services.
  • Performed functions of order processing, credit and billing specialist.
  • Promoted to the escalations team to assist with unsatisfied and irate customers.
  • Recognized for consistently over-achieving customer satisfaction and sales goal objectives.
CUNY City College of New York New York, NY Bachelor of Arts: Psychology Jun 1999
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Resume Details

This is a real resume for a Student Services Advisor in Hackensack, New Jersey with experience working for such companies as Wood Tobe Coburn School, Devry College Of New York, Verizon. This is one of the hundreds of Student Services Advisor resumes available on our site for free. Use these resumes as templates to get help creating the best Student Services Advisor resume.

Previous Companies:

  • Wood Tobe Coburn School
  • DeVry College of New York
  • Verizon

Previous Job Positions:

  • Student Services Advisor
  • Admissions Representative
  • Field Technician
  • Customer Service Representative


  • CUNY City College of New York

Level of Education:

  • Bachelor of Arts

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