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Hess Speedway - Store Training Manager Resume Example

Lily Sanders
X XXXXXX XXXXXXX , North Brookfield , MA 01535 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXX
Professional Summary

Accomplished and energetic leader with a solid history of achievement in Quality Assurance, Meeting Business & Customer Needs and Cost Savings . Motivated mentor with strong organizational and prioritization abilities. Areas of expertise include problem solving, management & customer service and communication.

Skills
  • Customer and Personal Service
  • Administration and Management
  • Critical Thinking
  • Service Orientation
  • Education and Training
  • Time Management
  • Instructing
  • Negotiation
  • Management of Material Resources
  • Production and Processing
  • Coordination
  • Complex Problem Solving
  • Quality Control Analysis
Experience
Store-Training Manager 10/2007 to 06/2015
Hess - Speedway Holden, MA
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Estimate consumer demand and determine the types and amounts of goods to be sold.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Assign employees to specific duties.
  • Keep records of purchases, sales, and requisitions.
  • Enforce safety, health, and security rules.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Plan budgets and authorize payments and merchandise returns.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Review inventory and sales records to prepare reports for management and budget departments.
  • Establish and implement policies, goals, objectives, and procedures for their department.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Shipping & Receiving Supervisor 07/2004 to 10/2007
Fosta-Tek Optics Leominster, MA
  • Examine shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy.
  • Record shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or recordkeeping purposes.
  • Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.
  • Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications.
  • Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools, power tools, or postage meter.
  • Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials.
  • Deliver or route materials to departments using handtruck, conveyor, or sorting bins.
  • Requisition and store shipping materials and supplies to maintain inventory of stock.
  • Determine shipping methods, routes, or rates for materials to be shipped.
Store Manager 06/1999 to 04/2004
D'Angelo's Restaurant Worcester, MA
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Instruct staff on how to handle difficult and complicated sales.
  • Estimate consumer demand and determine the types and amounts of goods to be sold.
  • Formulate pricing policies for merchandise, according to profitability requirements.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Assign employees to specific duties.
  • Keep records of purchases, sales, and requisitions.
  • Enforce safety, health, and security rules.
  • Plan budgets and authorize payments and merchandise returns.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Review inventory and sales records to prepare reports for management and budget departments.
  • Establish and implement policies, goals, objectives, and procedures for their department.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Education
Associate Degree : Business Administration May 1999 Quinsigamond Community College - Worcester, MA
Additional Information
  • State Hazard Chemicals Training
  • Serve Safe Certified
  • Fork Truck Certified
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Resume Details

This is a real resume for a Store Training Manager in North Brookfield, Massachusetts with experience working for such companies as Hess Speedway, Fosta Tek Optics, Dangelos Restaurant. This is one of the hundreds of Store Training Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Store Training Manager resume.

Previous Companies:

  • Hess Speedway
  • Fosta Tek Optics
  • DAngelos Restaurant

Previous Job Positions:

  • Store Training Manager
  • Shipping & Receiving Supervisor
  • Store Manager

Schools:

  • Quinsigamond Community College

Level of Education:

  • Associate Degree

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