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PetSmart - Store Manager Resume Example

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Ryan Nelson
XXXX X XXXXXXX XXXX XXXXX, Fayetteville, AR 72704
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXX
Professional Summary:
Extensive experience in retail management and store operations with outstanding interpersonal, presentation, and motivational skills. Accomplished energetic leader with a solid history of achievements in retail management focused on quality and customer satisfaction.
Accomplishments as Store Manager/Leader:
  • 6.5 million dollars in sales 
  • 18.5% comp sales increase year to date
  • Store manager of the quarter (quarter 1, 2013)
  • Ranked in the top 75 stores 2013 & 2014
  • Top 2% in internal audits with a perfect score
  • 85% in customer satisfaction compared to 76% companywide
  • District Service Captain/Services Management System deployment leader (2014-2015)
Experience:
Store Manager/Leader May 2008Present PetSmart Fayetteville, AR
  • Excellent customer service 
  • Implementing new store openings and operations
  • Recruiting and training new staff
  • Designing and executing customer satisfaction metrics
  • Restructuring sales floor for monthly planning procedures
  • Directing and supervising employees engaged in sales, inventory control and Point Of Sale system
  • Managing human resource decisions at store level
  • Piloting a new program with district manager to formulate and build the store brand
  • Overseeing implementation of a new computer services managing system for region
  • SAP Inventory Management and Microsoft Office programs
Showroom Manager Aug 2002May 2008 Light Inc. Rogers, AR
  • Assisted  homeowners with purchase of lighting fixtures, door hardware, and fireplaces
  • Coordinated ordering, delivery, instillation and warranty of product
  • Annually attended Dallas International Lighting Market to replenish merchandise for showroom
  • Designed  and coordinated store displays
  • Maintained accounting invoices through Quickbooks
Owner/Trainer Oct 1992Aug 2002 RPS Inc. Sallisaw, Ok
  • Owner and trainer of Thoroughbred training facility
  • Employed 3-7 employees 
  • Handled all accounting, marketing and owner relations.
FCSN Oct 1990Oct 1992 US Navy Norfolk, VA
  • Effective decision-maker in high-pressure environments.
  • Supervised operation and organizational maintenance of weapons systems and specialized equipment.
Education:
High School Diploma May 1990 Springdale High School Springdale, AR
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Resume Details

This is a real resume for a Store Manager in Fayetteville, Arkansas with experience working for such companies as Petsmart, Light Inc, Rps Inc. This is one of the hundreds of Store Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Store Manager resume.

Previous Companies:

  • PetSmart
  • Light Inc
  • RPS Inc

Previous Job Positions:

  • Store Manager
  • Leader
  • Showroom Manager
  • Owner
  • Trainer

Schools:

  • Springdale High School

Level of Education:

  • High School Diploma

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