Parker School Uniforms - Store Manager Resume Example

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Henry Hernandez
XXXX XXXXXXXX XXXXX, Midwest City, OK 73110
H: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXX
Experience
Store Manager/Account Manager 01/2009 to Present Parker School Uniforms Oklahoma City, OK Store Manager/ Account Manager
Parker School Uniforms- Oklahoma City, OK January 2009 to Present
Responsibilities:
Ensure sales associates meet the highest expectations of customer service.
Build and maintain relationships with our client principals and administrators (40+ schools).
All aspects of budget planning.
All aspects of inventory planning, projecting sales of item by stock number, etc.
Recruit/hire and develop store associates.
Maintain communication with corporate partners regarding product/ quality.
Accomplishments:
Highest NPR (Customer Satisfaction Survey)in OK/ DFW.
Highest increase over LY in the company for 2014.
Skills Used:
Budget planning.
Product/ Manufacture planning.
Inventory/Warehouse management.
HR- development/coaching.
General Manager 08/2007 to 01/2009 Pottery Barn Kids Oklahoma City, OK General Manager
Pottery Barn Kids- Oklahoma City, OK
August 2007 to January 2008
Responsibilities:
Budget/payroll planning.
Recruit/hire/train and develop management (5 Managers) to train and coach approximately 40 sales/ stock associates.
High level of visual merchandising.
Accomplishments:
Achieved sales and payroll budget most months.
Won several monthly sales contests within region and/or company.
Developed my ASM to be promoted upon my departure.
Skills Used:
High level of HR knowledge and skill.
Sales/payroll accountability.
Visual merchandising skills.
Store Manager/District Manager Assistant/Auditor 09/2005 to 08/2007 Mimi Maternity Oklahoma City, OK Store Manager/ District Assistant/Auditor
Mimi Maternity- Oklahoma City, OK 2005 to 2007
Responsibilities:
Traveled within the district (8 states) to interview/hire, train and develop Store Managers.
Traveled within the district (8 states) to facilitate inventory audits.
Maintained compliance with all company directives regarding sales/ service/ inventory/ payroll.
Store visits and store visit report.
Daily/ weekly/ monthly district reports at DM's request.
Plan and execute weekly conference calls at DM's request.
Daily morning sales recording for the district at DM's request.
Managed home store location to the highest level within the company.
Accomplishments:
Named Store Manager of The Year 2006 and 2007( out of 400+ Store Managers).
Highest increase to LY in the company 2006,and again in 2007.
Highest percentage in all "controllables" for entire company 2006 and again in 2007.
Consistently exceptional customer " secret- shop" scores.
Developed my Assistant Manager to be promoted upon my departure.
Skills Used:
High level of HR.
Visual merchandising.
Sales/ service.
Market Leader (6 stores) 05/2003 to 09/2005 Payless Shoe Source Oklahoma City, OK Market Leader (6 stores)
 Payless ShoeSource- Oklahoma City, OK 2003 to 2005
Responsibilities:
Manage all aspects of home store.
Travel to five other stores to conduct store visits/ coaching for sales, service and loss prevention.
Planned and facilitated SMILES workshops (customer service) throughout larger 29-store district.
Planned and facilitated management skills workshops throughout the larger 29-store district.
Accomplishments:
Won multiple market contests within the district.
Regularly awarded bonuses for sales and shrink scores.
Consistently district- leading scores in customer satisfaction.
Skills Used:
HR- recruiting/ hiring/ training/ development.
Sales/ service.
Education
Some College Coursework: Psychology Mountain View College Dallas, TX

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About this resume

Store Manager FROM Midwest City , Oklahoma RESUME

This is a resume for a Store Manager in Midwest City, Oklahoma with experience working for such companies as Parker School Uniforms and Pottery Barn Kids. The grade for this resume is 0 and is one of hundreds of Store Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Store Manager resume.

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School Attended
Mountain View College