Office Depot - Store Manager Resume Example

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Mason Williams
XXX XXXXXXXXXX XX, brandon, MS 39047
XXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Professional Summary

Service-oriented Store Manager with 18 years background in Retail Management. Core competencies include, resolving customer issues, development of store associates and future managers and offering ideas and suggestions to improve store operations and encouraging associates for input to improve company iniatives as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency. Committed to company directives and excellent at implementing company policies and very open to change.

Skills
  • Customer and Personal Service
  • Sales and Marketing
  • Time Management
  • Judgment and Decision Making
  • Administration and Management
  • Active Listening
Additional Information
Self starter and self motivator
Owner and Operator of Convenience Store/Gas Station with full service deli, car wash, laundry mat. We were also a distributor for Keebler/Muray wholesale cookie distributorship servicing over 80 locations. Time of ownership 2001-2008
Love spending time with family
Love to ride horses
Experience
Office Depot Madison, MS Store Manager Oct 2007May 2015
Ran and 4-6 million dollar stores
Won Chairmans Circle in 2013 for overall sales and profit.  I was in the top 50 stores in the company
Became a training store in 2011

  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Office Depot Brandon, MS Receiving Manager/Assistant Manager Oct 1997Oct 2007 In charge of receiving all incoming freight and warehouse organization 1997-2000
Promoted to Assistant Store Manager in 2000
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
Jitney Jungle Stores of America Jackson, MS Customer Service Manager/Head Bookeeper Jan 1996Oct 1997 In charge of daily reports and money reconciliation and oversee all cashiers, front end responsibilities, and customer service issues.
Jitney Jungle Stores of America Florence, AL Customer Service Manager/ Head Bookeeper Sep 1994Aug 1996 Head Bookkeeper in charge of cashiers, reconciliation of all money and direct reports that had to be sent to Corporate Office then became Customer Service Manager in charge of all cashiers and front end responsibilities and customer service issues.
Harris Teeter Supermarkets Greensboro, NC Coordinator to DM/Scheduling Clerk May 1984Dec 1985 In charge of daily activities for District Managers then promoted to Scheduling Coordinator in charge of scheduling all incoming freight for the perishable and dry goods warehouse.  I also helped to implement a new inventory control system in the warehouse for location of product
Education
Mecklenburg Academy Chase City, VA High School Diploma: Business Jun 1979
[Year] - [Year][Degree obtained][Award, accomplishment, or minor degree]
Awards

Top Performer, Inside Sales Team, 2013. Won Charimans Circle which was top 50 stores in the Company

Became training store in 2011

Outstanding Achievement in Customer Satisfaction, 2013

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About this resume

Store Manager FROM brandon , Mississippi RESUME

This is a resume for a Store Manager in brandon, Mississippi with experience working for such companies as Office Depot and Office Depot. The grade for this resume is 0 and is one of hundreds of Store Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Store Manager resume.

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School Attended
Mecklenburg Academy