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No Hassle Wireless - Store Manager Resume Example

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XXXX X XXXXXXX XX, Santan Valley, AZ 85143
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Professional Summary

* Work well without supervision

* Bilingual English / Spanish with the ability to translate

*Ability to Prioritize and remain focused on the essence of an issue

* Excellent with customer support services

* Skilled at learning new concepts quickly while working well under pressure

Skills

* Bilingual English/ Spanish* Intermediate Mircosoft Word

* Intermediate Internet Explore* Type 40 WPM

* Intermediate 10 keys

Experience
Santander Cousumer USA Mesa, AZ CUSTOMER SERVICE REP Jun 2016Current
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Review insurance policy terms to determine whether a particular loss is covered by insurance.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims.
Nation Star Mortgage Chandler, AZ Customer Service Rep Jan 2016Apr 2016
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Refer unresolved customer grievances to designated departments for further investigation.
No Hassle Wireless Coolidge , AZ Store Manager Feb 2014Oct 2015

* Over all operation of the store

* Daily deposit and weekly schedules

* Train new hires

* Monthly managers meeting

* Daily Goals for employees

Safety Services Tempe, AZ Sales Mar 2012Aug 2013

* Collections and Sales deparment

Solterra Senior Living Chandler, AZ Dining Manager May 2009Jun 2011

* Over looked 5-7 employees

* Supervising cleanliness of the Kitchen and diner

* Handel profits and tips

* Conducted interviews when needed

* Set bi-weekly schedules for all employees

Osh Kosh Casa Grande, AZ Asst Manager Apr 2008Apr 2009

* Assisted with over all operations of the store

* Over look 2-3 employees per shift

* Daily deposits and weekly work schedules

* Tranined new hires

* Received cash, checks, and completed credit cards transactions for customer.

* Opening and closing of the store.

Walmart Super Center Tempe, AZ Customer Service Manager Nov 2006Nov 2007

* Over looked and assisted all cashiers on registers

* Compared total on cash registers with amounts of currency registers to verify balances


* Assisted customer with returns and refunds.


* Trained other new cashiers in handling customers and register and achieved significant improvements in their productivity.


Education
Delta High School Santa Maria, CA High School Diploma Dec 2004
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Resume Details

This is a real resume for a Store Manager in Santan Valley, Arizona with experience working for such companies as Santander Cousumer Usa, Nation Star Mortgage, No Hassle Wireless. This is one of the hundreds of Store Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Store Manager resume.

Previous Companies:

  • Santander Cousumer USA
  • Nation Star Mortgage
  • No Hassle Wireless

Previous Job Positions:

  • Customer Service Rep
  • Store Manager
  • Sales
  • ASST MANAGER
  • CUSTOMER SERVICE MANAGER

Schools:

  • Delta High School

Level of Education:

  • High School Diploma

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