Luxottica - Store Manager Resume Example

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Sophia Morris
XXXX XXXX XXXXX XXXXX XXXX X, Homewood, AL 35209
Ph: XXXXXXXXXXXX
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Professional Summary
Accomplished and energetic Store Manager with a solid history of achievement in sales. Motivated leader with strong organizational and prioritization abilities. Ability to learn new tasks quickly and proficient in growing key relationships. Very passionate for the well being of others with a unique ability to relate to diverse clients.
Skills
  • QPR Certified
  • CPR Certification in Progress
  • Knowledge of Mental Health Disorders
  • Organized and Detail Oriented
  • Highly Adaptable and Energetic
  • Skilled at Analytical thinking
  • Communicative and adept at building relationships and teams
  • Proven Leader
  • Passionate, Intuitive, and Trustworthy
Experience
Store Manager Oct 2014Present Luxottica Homewood, AL
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Instruct staff on how to handle difficult and complicated sales.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Keep records of purchases, sales, and requisitions.
  • Assign employees to specific duties.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Review inventory and sales records to prepare reports for management and budget departments.
  • Establish and implement policies, goals, objectives, and procedures for their department.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
  • Resolve customer complaints regarding sales and service.
  • Identify potential for loss and develop strategies to eliminate it.
  • Train store employees on loss control and prevention measures.
  • Analyze retail data to identify current or emerging trends in theft or fraud.
  • Monitor and review paperwork procedures and systems to prevent error-related shortages.
  • Monitor compliance to operational, safety, or inventory control procedures.
  • Review loss-prevention exception reports and cash discrepancies to ensure adherence to guidelines.
  • Perform cash audits and deposit investigations to fully account for store cash.
Sales Associate Nov 2012Oct 2014 Luxottica Florence, AL
  • Resolve customer complaints regarding sales and service.
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Help customers try on or fit merchandise.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Place special orders or call other stores to find desired items.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Exchange merchandise for customers and accept returns.
Server Apr 2013Aug 2014 Sam's Sports Grill Florence, AL
  • Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.
  • Take food orders and relay orders to kitchens or serving counters so they can be filled.
  • Stock service stations with items such as ice, napkins, or straws.
  • Carry food, silverware, or linen on trays or use carts to carry trays.
  • Total checks, present them to customers, and accept payment for services.
  • Check identification of customers to verify age requirements for purchase of alcohol.
  • Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
  • Main cocktail closer.
  • Supervising all closing duties by ensuring each server completes their assigned tasks.
Education
Bachelor of Science : Psychology May 2014 University of North Alabama Florence, AL
Master of Arts : Counseling University of Montevallo Montevallo, AL Due to graduate in December, 2016.

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About this resume

Store Manager FROM Homewood , Alabama RESUME

This is a resume for a Store Manager in Homewood, Alabama with experience working for such companies as Luxottica and Luxottica. The grade for this resume is A and is one of hundreds of Store Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Store Manager resume.

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School Attended
University of North Alabama