Little Boy Blue - Store Manager Resume Example

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Anthony Walker

XXX XXXX XXXXX , Marlow, OK 73055

Ph: XXXXXXXXXXXX

XXXXXXXXXXXXXXXXXXXXXXX

Professional Summary

Friendly and enthusiastic worker with 4+ years of specialization in Secretary/Receptionist. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Accomplished and energetic worker with a solid history of achievement. Motivated leader with strong organizational and prioritization abilities.

Skills

Clerical
English Language

Customer and Personal Service
Time Management

Monitoring
Active Learning

Experience

Store Manager Aug 2012－Present Little Boy Blue － Marlow, Ok

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Establish credit policies and operating procedures.
Estimate consumer demand and determine the types and amounts of goods to be sold.
Assign employees to specific duties.
Keep records of purchases, sales, and requisitions.
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
Plan and prepare work schedules and keep records of employees' work schedules and time cards.
Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Open, read, route, and distribute incoming mail or other materials and answer routine letters.
Provide services to customers, such as order placement or account information.
Prepare and mail checks.

Teacher Assistant Sep 2012－May 2013 Duncan Public Schools － Duncan, OK

Grade homework and tests, and compute and record results, using answer sheets or electronic marking devices.
Take class attendance and maintain attendance records.
Provide extra assistance to students with special needs, such as non-English-speaking students or those with physical and mental disabilities.
Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips.
Tutor and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers.
Enforce administration policies and rules governing students.
Discuss assigned duties with classroom teachers to coordinate instructional efforts.
Provide disabled students with assistive devices, supportive technology, and assistance accessing facilities such as restrooms.
Assist in bus loading and unloading.
Instruct and monitor students in the use and care of equipment and materials to prevent injuries and damage.
Observe students' performance, and record relevant data to assess progress.
Present subject matter to students under the direction and guidance of teachers, using lectures, discussions, or supervised role-playing methods.
Distribute tests and homework assignments and collect them when they are completed.
Prepare lesson materials, bulletin board displays, exhibits, equipment, and demonstrations.
Organize and supervise games and other recreational activities to promote physical, mental, and social development.
Distribute teaching materials such as textbooks, workbooks, papers, and pencils to students.
Prepare lesson outlines and plans in assigned subject areas and submit outlines to teachers for review.
Organize and label materials and display students' work in a manner appropriate for their eye levels and perceptual skills.
Participate in teacher-parent conferences regarding students' progress or problems.
Conduct demonstrations to teach such skills as sports, dancing, and handicrafts.
Use computers, audio-visual aids, and other equipment and materials to supplement presentations.
Attend staff meetings and serve on committees, as required.
Type, file, and duplicate materials.
Plan, prepare, and develop various teaching aids such as bibliographies, charts, and graphs.
Laminate teaching materials to increase their durability under repeated use.
Requisition and stock teaching materials and supplies.
Operate and maintain audio-visual equipment.
Collect money from students for school-related projects.
Assist librarians in school libraries.
Monitor classroom viewing of live or recorded courses transmitted by communication satellites.

Owner / Preschool Teacher Jul 2006－Dec 2011 Crayon College － Marlow, OK

Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Manage staff, preparing work schedules and assigning specific duties.
Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
Resolve customer complaints or answer customers' questions regarding policies and procedures.
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
Recruit, interview, and select employees.
Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria.
Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
Process paperwork for new employees and enter employee information into the payroll system.
Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
Compute wages and deductions, and enter data into computers.
Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records.
Process and issue employee paychecks and statements of earnings and deductions.
Keep track of leave time, such as vacation, personal, and sick leave, for employees.
Compile employee time, production, and payroll data from time sheets and other records.
Distribute and collect timecards each pay period.
Conduct verifications of employment.

Receptionist / Secretary May 1994－Aug 1998 Loyd's Auto Sales － Marlow, Ok

Use computers for various applications, such as database management.
Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
Create, maintain, and enter information into databases.
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Complete forms in accordance with company procedures.
Maintain scheduling and event calendars.
Make copies of correspondence or other printed material.
Locate and attach appropriate files to incoming correspondence requiring replies.
Open, read, route, and distribute incoming mail or other materials and answer routine letters.
Provide services to customers, such as order placement or account information.
Prepare and mail checks.
Order and dispense supplies.