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Check Into Cash - Store Manager Resume Example

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Julian Phillips
XXXX XXXXXXXX XXXX, Minden, LA 71055
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary:

Goal-oriented dedicated to high levels of customer satisfaction and meeting aggressive business goals.
Responsible and motivated with specialized knowledge in management and customer service.

Dedicated person with 3 years of experience combining management and customer service expertise from loan companies to travel centers. Looking for a position in a fast growth company.

Friendly and enthusiastic manager with 3 years of specialization in customer service. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills:
  • Customer and Personal Service
  • Speaking
  • Critical Thinking
  • Sales and Marketing
  • Time Management
Experience:
Store Manager Apr 2012Aug 2013 Check Into Cash Minden, LA
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Establish credit policies and operating procedures.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Assign employees to specific duties.
  • Keep records of purchases, sales, and requisitions.
  • Enforce safety, health, and security rules.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Establish and implement policies, goals, objectives, and procedures for their department.

Store Manager Oct 2011Apr 2012 Paycheck Loans Monroe, LA
  • Establish and implement policies, goals, objectives, and procedures for their department.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Enforce safety, health, and security rules.
  • Keep records of purchases, sales, and requisitions.
  • Assign employees to specific duties.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

Assistant Manager Feb 2011Oct 2011 Dr.Check Bossier City, LA
  • Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
  • Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.
  • Meet with applicants to obtain information for loan applications and to answer questions about the process.
  • Review loan agreements to ensure that they are complete and accurate according to policy.
  • Approve loans within specified limits, and refer loan applications outside those limits to management for approval.
  • Handle customer complaints and take appropriate action to resolve them.
  • Review and update credit and loan files.
  • Negotiate payment arrangements with customers who have delinquent loans.

Customer Service Representative May 2009Feb 2011 Loves Travel Center Haughton, LA
  • Greet customers entering establishments.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Process merchandise returns and exchanges.
  • Sort, count, and wrap currency and coins.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Stock shelves, and mark prices on shelves and items.

Education:
High School Diploma : Diploma Jan 2005 Minden High School Minden, LA
Associate of Science : Biology Bossier Parish Community College Bossier City, LA
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Resume Details

This is a real resume for a Store Manager in Minden, Louisiana with experience working for such companies as Check Into Cash, Paycheck Loans, Drcheck. This is one of the hundreds of Store Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Store Manager resume.

Previous Companies:

  • Check Into Cash
  • Paycheck Loans
  • DrCheck

Previous Job Positions:

  • Store Manager
  • Assistant Manager
  • Customer Service Representative

Schools:

  • Minden High School
  • Bossier Parish Community College

Level of Education:

  • High School Diploma
  • Associate of Science

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