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Bridgestone Retail Operations - Store Manager Resume Example

Iastun Twias
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Parkville, MO 64152
64152, Parkville MO
Professional Summary

Accomplished and energetic business leader with a solid record of achievement . Motivated manager with strong organizational and prioritization abilities. Areas of expertise include profit and loss management, exceptional customer service skills and personnel training and development.

Skills
  • Customer relations
  • Administration and management
  • Leadership and retention
  • Sales
Accomplishments
  • Turned around struggling retail store after five consecutive years of losses, setting the net profit record during first month as store manager and tripling year over year net profit in 2017.
  • Consistently maintained highest levels of customer service standards and led store team to achieve the fourth highest rating of 142 stores in the North Florida region for the third quarter of 2017.
  • Won "Best of the Best" award for the Month of March 2019 in the North Florida region and set sales record at store location for the same month.
  • Led store team to achieve the top one-day performance results of 2,200 nation-wide company locations in March  2019. 
Experience
Store Manager Feb 2017Current Bridgestone Retail Operations Jacksonville, FL
  • Responsible for every aspect of store operations including selecting, coaching, and developing personnel as well as merchandising, advertising and promoting products and services.
  • Analyzed operations and evaluated employee performance to identify areas of improvement to maximize sales volume and profit.
  • Monitored changes in the market, competitor activity, and customer base and adjusted sales plans accordingly.
  • Built and maintained strong relationships with commercial business accounts. 
  • Communicated on an ongoing basis with district manager regarding sales results, business strategy and employee development.
Automotive Service Manager Aug 2015Feb 2017 Bridgestone Retail Operations Jacksonville, FL
  • Planned, organized, and managed the work of staff to ensure that work was completed efficiently and accurately.
  • Set operations policies and standards, including enforcement of procedures for the safe handling of hazardous materials and operation of equipment.
  • Responsible for the scheduling of 7 employees to maximize productivity.
  • Sales in excess of $600,000 annually.
Retail Sales Associate May 2014Aug 2015 Bridgestone Retail Operations Jacksonville, FL
  • Greeted customers with a friendly, engaging attitude and ascertained wants and needs.
  • Fostered relationships with customers to establish a repeat customer base and referrals.
  • Provided information and over the phone sales quotes to potential customers.
  • Described merchandise and services and advised customers on vehicle maintenance and repairs.
  • Achieved sales quotas.
Education
Bachelor of Science: Criminology Dec 2013 Florida State University Tallahassee, FL
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Resume Details

This is a real resume for a Store Manager in Parkville, Missouri with experience working for such companies as Bridgestone Retail Operations. This is one of the hundreds of Store Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Store Manager resume.

Previous Companies:

  • Bridgestone Retail Operations

Previous Job Positions:

  • Store Manager
  • Automotive Service Manager
  • Retail Sales Associate

Schools:

  • Florida State University

Level of Education:

  • Bachelor of Science

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