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The Kroger Company - Store Management Resume Example

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Aubrey James
XXX XXXXXXXXX XXXXXX XXXXX, Blacklick, OH 43004
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Professional Summary
Highly motivated professional-with 5 years of experience in providing a high level of exceptional performance in store management.  Equipped with an excellent work ethic.  Demonstrate the ability to facilitate management skills.  Recognized for a positive attitude, professionalism, and a commitment to excellence.
Skills
  • Attention to detail and goal driven
    Time sensitive with operation needs. Able to identify goals and priorities Able to resolve issues independent Customer Service  Consistently demonstrate responsiveness,     strong customer focus, and ability to build 
        good relationships.
    Exceptional organizational skills
    Provide solutions that boost productivity     and efficiency at store level.   Identify problems and implement effective     solutions to meet goals.
Experience
Store Management Oct 2009Present The Kroger Company Westerville, Oh
  • Manage 107-210 Employees on a daily bases
Customer Service
  • Responsible for assisting and responding to customer concerns to ensure follow through to resolutions are established.
  • Establish opportunities for increasing customer satisfaction scores, communicate information to store team and track performance.
Training and Development
  • Train and work closely with all associates.
  • Provide associates with the tools to resolve issues. 
Staffing
  • Conduct and oversee hiring interviews.
  • Ensure associates are following hiring protocols.
Budgets and Scheduling
  • Create and oversee weekly hour sales budgets and schedules.
Inventory Control
  • Oversee department inventory levels.  Manage and reduce shrink.
Merchandising
  • Conduct weekly and monthly display changes to support sales plan.  
  • Complete daily store walks and prioritize daily trouble shooting issues.
  • Organize product displays in an appealing way.
  • Advertise special events and new product launches to customers.
Army Awards Specialist Jun 2005Aug 2006 The United States Army Alexandria, Va
  • Organized and entered Posthumous Soldier's Award information into MS Excel database.
  • Managed Excel databases, provided customer service to civilian and Army Personnel.
  • Prepared orders, memos and awards for Soldiers awarded posthumously.
  • Trained and supervised soldiers on administrative duty.
Contingency Support Specialist Aug 2003Jun 2005 The United States Army Alexandria, Va
  • Supervised and trained soldiers.
  • Processed chapter separations for all deployed Reserve Component Soldiers who were being separated from active duty or discharged from the military.
  • Organized and processed officer resignations for officers who reached their service obligation,
  • Organized and processed early release memos for soldiers being released from active duty with mental, medical, family and drug conditions.
Patient Tracking Specialist Feb 2003Jun 2005 The United States Army Alexandria, Va
  • Tracked soldiers on medical leave and confirmed arrival to their destinations.
  • Organized, entered and updated soldier's medical information into a MS Excel database.
  • Provided 24 hour customer service for soldiers needing assistance with medical treatment and transportation to and from medical facilities.
  • Contacted military bases with updates on soldier's medical status.
Education
Master of Arts : Business Oct 2012 The University of Phoenix Columbus, Oh
Bachelor of Arts : Psychology Dec 2008 The Ohio State University Columbus, Oh
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Resume Details

This is a real resume for a Store Management in Blacklick, Ohio with experience working for such companies as The Kroger Company, The United States Army. This is one of the hundreds of Store Management resumes available on our site for free. Use these resumes as templates to get help creating the best Store Management resume.

Previous Companies:

  • The Kroger Company
  • The United States Army

Previous Job Positions:

  • Store Management
  • Army Awards Specialist
  • Contingency Support Specialist
  • Patient Tracking Specialist

Schools:

  • The University of Phoenix
  • The Ohio State University

Level of Education:

  • Master of Arts
  • Bachelor of Arts

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