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Big Lots - Stock Clerks Resume Example

Layla Ross
XXX XXXXXX XXXXX, Smithfield, UT 84335
XXXXXXXXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXX
Professional Summary

  • Hard working Big Lot's associate who drives high sales in both slow and busy shifts. Energetic and concerned for the customers well being with background in furniture and electronics. Maintains an orderly and neat store floor at all times.
  • Outgoing customer service representative offering superb customer service proficiency and passion for exceeding call floor standards. Results-oriented professional, specializing in work out equipment and troubleshooting for damaged work out equipment. Driven to please and always calm with the most difficult customers with unique ability to relate to diverse clients. 
Skills
  • Troubleshooting
  • Sales and Marketing
  • Active Learning
  • Critical Thinking
  • Customer and Personal Service
  • Active Listening
  • Reading Comprehension
  • Time Management
Experience
Stock Clerks, Sales Floor Jun 2015Present Big Lots Logan, UT
  • Answer customers' questions about merchandise and advise customers on merchandise selection.
  • Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
  • Compare merchandise invoices to items actually received to ensure that shipments are correct.
  • Pack customer purchases in bags or cartons.
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Transport packages to customers' vehicles.
  • Stamp, attach, or change price tags on merchandise, referring to price list.
  • Receive, open, unpack and issue sales floor merchandise.
  • Clean display cases, shelves, and aisles.
  • Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
Customer Service Nov 2014Jun 2015 ICON Logan, UT
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Review insurance policy terms to determine whether a particular loss is covered by insurance.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
  • Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims.
  • Order tests that could determine the causes of product malfunctions.
Combined Food Preparation and Serving Workers, Including Fast Food Jul 2014Aug 2014 Chik-Fil-A Long Beach, CA
  • Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
  • Accept payment from customers, and make change as necessary.
  • Request and record customer orders, and compute bills using cash registers, multicounting machines, or pencil and paper.
  • Clean and organize eating, service, and kitchen areas.
  • Notify kitchen personnel of shortages or special orders.
  • Communicate with customers regarding orders, comments, and complaints.
  • Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee using proper safety precautions and sanitary measures.
  • Select food items from serving or storage areas and place them in dishes, on serving trays, or in takeout bags.
  • Relay food orders to cooks.
  • Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines.
  • Collect and return dirty dishes to the kitchen for washing.
  • Monitor and order supplies or food items and restock as necessary to maintain inventory.
  • Pack food, dishes, utensils, tablecloths, and accessories for transportation from catering or food preparation establishments to locations designated by customers.
  • Wash dishes, glassware, and silverware after meals.
  • Arrange tables and decorations according to instructions.
Education
Personal Training Jun 2014 California State University Dominguez Hills Carson, CA
High School Diploma Apr 2013 Parkridge Private School Long Beach, CA
Information Technology Bridgerland Applied Technology College Logan, UT
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Resume Details

This is a real resume for a Stock Clerks in Smithfield, Utah with experience working for such companies as Big Lots, Icon, Chik Fil A. This is one of the hundreds of Stock Clerks resumes available on our site for free. Use these resumes as templates to get help creating the best Stock Clerks resume.

Previous Companies:

  • Big Lots
  • ICON
  • Chik Fil A

Previous Job Positions:

  • Stock Clerks
  • Sales Floor
  • Customer Service
  • Combined Food Preparation and Serving Workers
  • Including Fast Food

Schools:

  • California State University Dominguez Hills
  • Parkridge Private School
  • Bridgerland Applied Technology College

Level of Education:

  • High School Diploma

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