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Pizza Hut - Station Agent Resume Example

Professional Summary

Highly trained professional with strong clinical abilities and a successful career in both Media Broadcasting and office type facilities. Ability to make people smile, regardless of enviroment. Proactive and organized with a passionate commitment to first rate customer service and a job well done. Very active in the community. WIth over 15 years of experience I am the right person for your company.

Skills

Communications and Media
Computers and Electronics

Writing
Clerical

Active Listening
Customer and Personal Service

Reading Comprehension
Speaking

Administration and Management
Judgment and Decision Making

Social Perceptiveness
Instructing

Sales and Marketing
Operation Monitoring

Programming
Troubleshooting

high call center volume

Experience

Customer Service Representatives Feb 2016 ‐ Aug 2017 Pizza Hut Great Falls, MT

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Check to ensure that appropriate changes were made to resolve customers' problems.

Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

Refer unresolved customer grievances to designated departments for further investigation.

STATION/OPERATIONS MGR Jan 2012 ‐ Aug 2013 The Hertz Corporation Sacramento, CA

Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
Use computers for various applications, such as database management or word processing.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
Create, maintain, and enter information into databases.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Conduct searches to find needed information, using such sources as the Internet.
Train and assist staff with computer usage.

Administrative / Operations Assistant Jan 1999 ‐ Apr 2011 [Company Name] [City], [State]

Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
Order and dispense supplies.
Mail newsletters, promotional material, or other information.
Learn to operate new office technologies as they are developed and implemented.
Open, read, route, and distribute incoming mail or other materials and answer routine letters.
Provide services to customers, such as order placement or account information.

Education

GED Sep 2012 ADULT UNLIMITED LEARNING CENTER Cortez, Co

Broadcast Media Aug 2000 San Juan College Farmington, NM

High School Diploma Jun 1991 Perris High Perris, CA

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Station Agent Legal Administrative Assistant Operations Assistant Agent

Resume Details

This is a real resume for a Station Agent in Yakima, Washington with experience working for such companies as Pizza Hut, The Hertz Corporation, Company Name. This is one of the hundreds of Station Agent resumes available on our site for free. Use these resumes as templates to get help creating the best Station Agent resume.

Previous Companies:
Pizza Hut
The Hertz Corporation
Company Name


Previous Job Positions:
Station Agent
Legal Administrative Assistant
Operations Assistant


Schools:
ADULT UNLIMITED LEARNING CENTER
San Juan College
Perris High


Level of Education:
GED
High School Diploma