North Carolina Natural Gas Company - Started in Customer Service as Receptionist and promoted to Marketing Resume Example

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Camila Foster

XXX XXXX XXX XXXXXX XXX, Rome, GA 30161

Ph: XXXXXXXXXXXX

XXXXXXXXXXXXXXXXXXXXXXXX

Professional Summary

Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
Perform sales work, such as greeting or assisting customers.
Locate, select, Pharmacies representing management in purchase negotiations.

Service-oriented with many year's background in Customer Service . Core competencies include my people skills, as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills

Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
Perform sales work, such as greeting or assisting customers.

Locate, select, Pharmacies representing management in purchase negotiations.

Experience

Started in Customer Service as Receptionist and promoted to Marketing. Jun 1978－Apr 1985 North Carolina Natural Gas Company － Wilmington , N.C.

Transmit information or documents to customers, using computer, mail, or facsimile machine.
Hear and resolve complaints from employyees or the public.
Schedule appointments and maintain and update appointment calendars.
Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
Keep a current record of staff members' whereabouts and availability.
Process and prepare memos, correspondence, travel vouchers, or other documents.

Manager Apr 1985－Dec 1998 North Carolina Royal Elegance Bridal Salon － Wilmington, N.C.

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Inventory stock and reorder when inventory drops to a specified level.
Instruct staff on how to handle difficult and complicated sales.

Sales Specialist Dec 1998－Nov 2008 Dynamic Marketing － Rome, Ga.

Explain to customers how specific types of advertising will help promote their products or services in the most effective way possible.
Process all correspondence and paperwork related to accounts.
Prepare and deliver sales presentations to new and existing customers to sell new advertising programs, and to protect and increase existing advertising.
Draw up contracts for advertising work, and collect payments due.

Owner/ Operator/ Sales Nov 2008－Nov 2012 Snazzy Gal's Boutique － Rome, Ga.

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Keep records of purchases, sales, and requisitions.