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Aspire Federal Credit Union - Sr Member Service Consultant Resume Example

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Lillian Price
XX XXXXXXXXXX XXX, Nashua, NH 03062
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Professional Summary

Service-oriented member service consultant with 20 year background in banking. Core competencies include attention to details, maintaining highly sensitive documents as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency. Passionate and motivated with a drive for excellence.

Skills
  • Award winning member service
  • Skilled researcher
  • Proven sales record
  • Judgment and Decision Making
  • Strictly adhering to Federal Regulations and performing monthly audits
Experience
Sr. Member Service Consultant Apr 2003Present Aspire Federal Credit Union Clark, NJ

Starting as a teller, I processed transactions and researched discrepancies

Assisted in implementing online membership applications and was instrumental in creating loss prevention policies

Actively worked on implementing fraud procedures

Transitioned to an online specialist assisting members with home banking issues, establishing new memberships and correlating online communications to ensure timely follow up

Met or exceeded quarterly goals

Sr. Customer Service Representative Jan 1999Apr 2003 SovereignBank Nashua, NH

Provide superior customer service as the Ultimate Ambassador, consistently exceeding sales goals

Swing teller with a historic $0.00 discrepancy

Mentored new employees

Education
High School Diploma Jun 1988 Lowell High School Lowell, MA
Community Service
Lead annual charity drive for local animal shelters
Affiliations
Member of the Nashua Chamber of Commerce
Awards

Two time recipient of the Outstanding Member Service Award

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Resume Details

This is a real resume for a Sr Member Service Consultant in Nashua, New Hampshire with experience working for such companies as Aspire Federal Credit Union, Sovereignbank. This is one of the hundreds of Sr Member Service Consultant resumes available on our site for free. Use these resumes as templates to get help creating the best Sr Member Service Consultant resume.

Previous Companies:

  • Aspire Federal Credit Union
  • SovereignBank

Previous Job Positions:

  • Sr Member Service Consultant
  • Sr Customer Service Representative

Schools:

  • Lowell High School

Level of Education:

  • High School Diploma

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