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West Virginia University - Sr Financial Aid Counselor Resume Example

Claire Diaz

Service-oriented Sr. Financial Aid Counselor with 16 year background in Financial Aid. Expert communicator with strong public speaking skills for diverse student and professional audiences. Extensive involvement in all levels of administrating financial aid funds. Proven ability to manage multiple projects while meeting challenging deadlines.

  • Customer and Personal Service
  • Speaking
  • Writing
  • Judgment and Decision Making
  • Management of Financial Resources
  • Complex Problem Solving
Sr. Financial Aid Counselor Oct 2006Present West Virginia University Morgantown, WV
  • Assists in administration of financial aid operations at West Virginia University by managing College of Law Financial Aid Office and serving as a team member of the HSC Financial Aid Office.
  • Assists in administration of financial aid funds and awarding aid to eligible professional (MD, DDS, PharmD and Law) students.
  • Assists in administration of Law, Medicine, Pharmacy and Dentistry student scholarship programs.
  • Develops and maintains financial literacy program for professional students.
  • Supervises College of Law Financial Aid Office operations.
  • Assist in completion of federal, state and University reporting requirements.
  • Serves on numerous committees within the division of Student Affairs, College of Law, University and various external organizations.
Financial Aid Counselor Jul 1998Oct 2006 West Virginia University Morgantown , WV
  • Provides customer service by counseling parents and students throughout financial aid process.
  • Training coordinator for Financial Aid Office. Analyzed evaluations and feedback from staff to determine needs for training and development within office.
  • Processed income verification, special circumstances and over-awards. 
  • Supervised Federal Work Study employees for Financial Aid. Trained students on various work areas including data entry, filing and outreach.
  • Worked with Admissions and recruitment providing outreach to prospective students.
Customer Service Specialist Jun 1997Jun 1998 Kentucky Higher Education Student Loan Corporation Louisville, KY
  • Conceived and developed plans for Customer Service Team.
  • Assisted in efforts during System Integration Testing and was in charge of Test Analysis Report.
  • Provided Customer Service support for large population of Student Loan borrowers.
Bachelor of Business Administration : Management Marshall University Huntington, WV
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Resume Details

This is a real resume for a Sr Financial Aid Counselor in Westover, West Virginia with experience working for such companies as West Virginia University, Kentucky Higher Education Student Loan Corporation. This is one of the hundreds of Sr Financial Aid Counselor resumes available on our site for free. Use these resumes as templates to get help creating the best Sr Financial Aid Counselor resume.

Previous Companies:

  • West Virginia University
  • Kentucky Higher Education Student Loan Corporation

Previous Job Positions:

  • Sr Financial Aid Counselor
  • Financial Aid Counselor
  • Customer Service Specialist


  • Marshall University

Level of Education:

  • Bachelor of Business Administration

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