Office Depot - Sr Consultant Resume Example

Customize this Resume

Aiden Jackson

XXX XX XXXX XXX XXXXX , Miami , FL 33132 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXX

Summary

Outgoing and experienced manager offering superb customer service proficiency and passion for exceeding sales goals. Results-oriented professional, specializing in training and development with unique ability to relate to diverse clients and close high-dollar sales.

Skills

P&L Management Profit

Training Program and Systems Development

Customer Satisfaction Direct Sales

Presentations Sales Management and Process

Experience

Sr. Consultant, Regional Support - Print Services 02/2014 to Present
Office Depot, Inc – Miami, Florida

Direct and coordinate departmental policies, goals, objectives, and procedures for 300+ retail locations.

Direct and provide training support, determine equipment needs for the integration of Office Max with Office Depot through the merger process.
Accomplishments include highest regional FY 2014 sales of $77 million in sales up +3% comp; successful training and integration of systems at converted Office Max stores

Regional Development Manager 06/2012 to 02/2014
Office Depot, Inc. – Miami, FL

Implement, train, and support the implementation of a new customer service operating model for assigned districts.

Develop, coach, and train store management teams in running profitable businesses.

Responsible for the training of all new hire associates for assigned districts.

Store Manager 04/2004 to 06/2012
Office Depot, Inc. – Miami, FL

Manage profitable stores to provide customers with a safe, satisfying, and in-stock shopping experience.

Responsible for training and development of all staff.

As a certified trainer, responsible for coordinating and training of all company-wide initiatives to district associates.

Partner and General Manager 05/2000 to 03/2004
SHIPS International, Inc. – San Francisco, CA

Charged with establishing and running retail and wholesale operations of Japanese specialty food items in Northern California.

In addition to running a centralized production facility and retail restaurant space in San Francisco, also responsible for sales to area food retailers including AT&T Park. and over 300 B2B accounts.

Senior Menu Manager 08/1996 to 04/2000
Starbucks Coffee Company – Seattle, WA

Responsibilities include: leadership of retail food and beverage product and program development and commercialization; brand maintenance and growth; direction of a matrixed organization that ideates strategic new ventures that include consumer need identification and testing, concept definition,
Led the merger and acquisition of Pascua Coffee (a 50+ store retailer) in 3 markets.
Exceeded yearly P&L expectations by over 4% and comp sales increases in the double digits each year through the selection and development of improved product assortments.