McCreary Modern - Specialty Sewer Resume Example

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Jacob Jones

XXX XXXXX XXX XXXXX XXXX X, Lincolnton, NC 28092

Ph: XXXXXXXXXXXXXX

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Professional Summary

Service-oriented manager with 20 year background in Retail. Core competencies include ,customer service, inventory management and human resource as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.
Dedicated to employees as well as employer. Willing to train and see that others succeed.
Great communication skills, in speaking and also in problem solving.
Fax, phone, paging and computer skills.

Skills

Customer and Personal Service
Administration and Management

Active Listening
Coordination

Monitoring
Time Management

Operation Monitoring
Troubleshooting

Judgment and Decision Making
Production and Processing

Management of Financial Resources
Complex Problem Solving

Personnel and Human Resources

Experience

Specialty Sewer May 2014－Present McCreary Modern － Conover, NC

Provide services to customers, such as order placement or account information.

Establish work procedures or schedules and keep track of the daily work of clerical staff.

Manage projects or contribute to committee or team work.

Head Cashier Feb 2012－May 2014 Lowes － Gastonia, NC

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Issue receipts, refunds, credits, or change due to customers.

Assist customers by providing information and resolving their complaints.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

Greet customers entering establishments.

Answer customers' questions, and provide information on procedures or policies.

Process merchandise returns and exchanges.

Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.

Supervise others and provide on-the-job training.

Stock shelves, and mark prices on shelves and items.

Request information or assistance using paging systems.
schedule cashier and loaders breaks and lunch.

Store Manager Jan 2011－Jan 2012 Dollar General － Florence, SC

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

Inventory stock and reorder when inventory drops to a specified level.

Instruct staff on how to handle difficult and complicated sales.

Estimate consumer demand and determine the types and amounts of goods to be sold.

Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.

Assign employees to specific duties.

Keep records of purchases, sales, and requisitions.

Enforce safety, health, and security rules.

Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

Plan budgets and authorize payments and merchandise returns.

Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.

Plan and prepare work schedules and keep records of employees' work schedules and time cards.

Review inventory and sales records to prepare reports for management and budget departments.

Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.

Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Open/ Close store.
Receive trucks.
Make all deposits

Assistant Store Manager May 2006－Jan 2011 Lowes － Florence, SC

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

Inventory stock and reorder when inventory drops to a specified level.

Instruct staff on how to handle difficult and complicated sales.

Estimate consumer demand and determine the types and amounts of goods to be sold.

Formulate pricing policies for merchandise, according to profitability requirements.

Establish credit policies and operating procedures.

Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.

Assign employees to specific duties.

Keep records of purchases, sales, and requisitions.

Enforce safety, health, and security rules.

Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

Plan budgets and authorize payments and merchandise returns.

Plan and prepare work schedules and keep records of employees' work schedules and time cards.

Review inventory and sales records to prepare reports for management and budget departments.

Establish and implement policies, goals, objectives, and procedures for their department.

Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.

Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Open / Close store
Receive trucks.
Count and verify deposits.

Education