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DELTA Airlines - Specialist Resume Example

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Ella Peterson
XXX XXXXX XXXX XXXXX , Valrico , FL 33594 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXX
Professional Summary
Skills
  • Personnel and Human Resources
  • Administration and Management
  • Active Listening
  • Customer and Personal Service
  • Critical Thinking
  • Complex Problem Solving
  • Time Management
  • Computers and Electronics
  • Management of Personnel Resources
  • Service Orientation
  • Telecommunications
Experience
Specialist 04/1991 to Present
DELTA Airlines, Inc. Tampa, FL
Responsibilities include handling Reservation Call Center Sales and Customer Service Telephone calls. Solving problems while exceeding job metrics in areas of sales and service. Additional responsibilities include handling Supervisor and escalated calls from both internal and external customers.
Human Resource Manager 08/1989 to 04/1991
Advanced Computer Technologies Tampa, FL
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
  • Plan and direct activities such as sales promotions, coordinating with other department heads as required.
  • Recommend locations for new facilities or oversee the remodeling or renovating of current facilities.
Human Resource Manager 06/1986 to 08/1989
MACYS New York, NY
Responsibilities included Recruiting, Prescreening and interviewing qualified candidates for employment. Conducted and Managed Job Fairs for employee hiring. Discussed and explained Salary and Benefit Structures to newly hired employees. Administered employee job performance and reviews. Coached and Mentored employees to meet and or exceed set goals. Worked closely with Senior Management to ensure positive / management relations.
  • Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Education
Bachelor of Science: Business/ HR Concentration Jun 1979 PACE University - Pleasantville, NY
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Resume Details

This is a real resume for a Specialist in Valrico, Florida with experience working for such companies as Delta Airlines, Inc, Advanced Computer Technologies. This is one of the hundreds of Specialist resumes available on our site for free. Use these resumes as templates to get help creating the best Specialist resume.

Previous Companies:

  • DELTA Airlines
  • Inc
  • Advanced Computer Technologies

Previous Job Positions:

  • Specialist
  • Human Resource Manager

Schools:

  • PACE University

Level of Education:

  • Bachelor of Science

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