SeaWorld Parks and Entertainment - Special Events Manager Resume Example

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Ellie Russell
XXX XXXXXX XXXXX, Newport News, VA 23608

Over 20 years experience providing efficient secretarial and administrative support to senior management.  Proven track record in meeting deadlines efficiently, resolving problems independently, using initiative to improve processes and working hard to meet organizational objectives.  Able to work under pressure and successfully deal with competing demands while maintaining complete confidentiality.  Highly organized, detail-minded professional offers progressive leadership experience in planning and executing strategic projects, implementing effective administrative processes, and sustaining productive teams in dynamic environment. 

  • Sales and Marketing
  • Persuasion
  • Negotiation
  • Education and Training
  • Complex Problem Solving
  • Judgment and Decision Making
  • Coordination
  • Critical Thinking
  • Administration and Management
SPECIAL EVENTS MANAGER Jul 2004Dec 2014 SeaWorld Parks and Entertainment | Busch Gardens Water Country USA Williamsburg, VA
  • Spearheaded strategy and execution for various events at both Busch Gardens and Water Country USA, including concerts, park President meetings, special/VIP events, corporate events, picnics, park weddings, proposals, music festivals, choir performances, Physic/NASA events, internal events, youth events, tour and travel events, and employee occasions.
  • Conducted logistics planning and event management with strong attention to detail.
  • Maintained accurate documentation, formulated schedules, contracted vendors, delegated responsibilities, and sustained active dialogue with business contacts.
  • Assumed hands-on role in all aspects of event coordination, including set-up, physical layout and organization, guest services, information booths, hospitality arrangements, bookings, entertainment, and promotional campaigns.
  • Leveraged exceptional organizational skills to organize high-end event for all of the governors of the United States.
  • Planned and executed park visits for Governor Warner and his family.
  • Demonstrated responsiveness to specific needs.
  • Managed all details of visits, including booking, contracting, talent hospitality arrangements, travel, hotels, and park set-up.
  • SALES AND MARKETING SECRETARY Jul 1991Jul 2004 SeaWorld Parks and Entertainment | Busch Gardens Water Country USA WILLIAMSBURG, VA
    • Coordinated activities of sales support team and implemented effective work processes in contracting, menu selection, ticket ordering, billing/receipt of payment, and other administrative support duties.
    • Led, supervised, and monitored Central Contracting and Contemporary Marketing Team, ensuring efficient delivery of admission/catering tickets to companies and trade show organization/support.
    • Fostered open lines of communication.
    • As Special Events Manager, oversaw performance of event coordinators.
    • Established multifaceted action plans to streamline processes and steer operational efficiencies.
    • Promoted proactive communication, idea-sharing, and collaboration.
    • Interacted with clients in a professional manner, developing constructive relationships on behalf of the organization.
    • Delivered quality executive and administrative support to management.
    • Fulfilled multiple projects as needed.
    • Adhered to quality, productivity, timeliness, and customer service standards to maximize administrative efficiencies.
    • Multi-tasked various administrative responsibilities based on priority objectives, including managing records and correspondence and generating detailed plans and reports.
    • Identified problems and implemented corrective action
    SECURITY SECRETARY Jul 1984Jul 1991 SeaWorld Parks and Entertainment | Busch Gardens Water Country USA Williamsburg, VA
    • Create, maintain, and enter information into databases.
    • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
    • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
    • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
    • Complete forms in accordance with company procedures.
    • Make copies of correspondence or other printed material.
    • Locate and attach appropriate files to incoming correspondence requiring replies.
    • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
    • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
    • Conduct searches to find needed information, using such sources as the Internet.
    • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
    • Establish work procedures or schedules and keep track of the daily work of clerical staff.
    General Coursework Virginia Commonwealth University Richmond, VA Completed (3) years of college:
    Public Relations, Communications, Marketing Classes

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    About this resume

    Special Events Manager FROM Newport News , Virginia RESUME

    This is a resume for a Special Events Manager in Newport News, Virginia with experience working for such companies as SeaWorld Parks and Entertainment and Busch Gardens Water Country USA. The grade for this resume is 0 and is one of hundreds of Special Events Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Special Events Manager resume.

    School Attended
    Virginia Commonwealth University