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Intercept Youth Services - Social Worker Resume Example

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Tretonne Uathrr
XX XXXXXXXXX XXXXX, Hampton, VA 23666 XX XXXXXXXXX XXXXX, 23666, Hampton VA | XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

To obtain a career as a Service-focused social worker and program coordinator with a strong commitment to serving the needs of disadvantaged youth and families, including homeless, emancipated youth, and special-needs populations.



Skills
  • Customer service
  • Active listening 
  • Service orientation
  • Judgement and decision making
  • Time management
  • Persistence 
Experience
social worker 11/2014 to Current
Intercept Youth Services Chesapeake, VA
  • Interact with all residents in accordance with the program expectations and transitional living plan.
  • Record accurate and complete information in the resident chart pertaining to: resident behavior, critical incidents, AWOL's, restrictions, medications, etc. 
  • Guide residents in personal hygiene, proper housekeeping, laundry procedures, grocery shopping, and money management   
  • Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs.
  • Maintain case history records and prepare reports.
  • Develop and review service plans with clients, and perform follow-ups assessing the quantity and quality of services provided.
Lead Teller 10/2011 to 05/2015
Wells Fargo Virginia beach, VA
  • Coordinate and supervise all aspects of teller operations within the branch
  • Schedule work hours and breaks for all teller personnel.
  • Record all Transactions promptly, accurately, and in-compliance with bank procedures.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Offer opportunities of new or additional services or products.
  • Answer customer questions regarding problems with their accounts.
  • Establish and maintain relationships with individual and business customers 
  • Refer customers to personal bankers through the referral process to maximize all sales opportunities 
Residential Counselor 01/2010 to 06/2011
Yonkers Residential New York, NY
  • Intensive supervision of residents in facility
  • Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
  • Accompany clients to appointments outside the home, providing transportation, assistance, and companionship.
  • Provide clients and families with emotional support and instruction in areas such as caring for infants, preparing healthy meals, living independently, or adapting to disability or illness.
  • Maintain updated client records with plans, notes, appropriate forms, or related information.
Sales Associate 11/2007 to 01/2010
Gap Inc. bronx, NY
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires 
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Actively participate in the store incentive program by promoting and participating in a sales and service
Education
Master of Science: Human Services May 2015 Liberty University - Lynchberg , VA Expected to graduate May, 2016
Bachelor of Arts: Psychology May 2014 Norfolk State University - Norfolk , VA
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Resume Details

This is a real resume for a Social Worker in Hampton, Virginia with experience working for such companies as Intercept Youth Services, Wells Fargo, Yonkers Residential. This is one of the hundreds of Social Worker resumes available on our site for free. Use these resumes as templates to get help creating the best Social Worker resume.

Previous Companies:

  • Intercept Youth Services
  • Wells Fargo
  • Yonkers Residential

Previous Job Positions:

  • Social Worker
  • Lead Teller
  • Residential Counselor
  • Sales Associate

Schools:

  • Liberty University
  • Norfolk State University

Level of Education:

  • Master of Science
  • Bachelor of Arts

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