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Record Consulting & PR - Social and Community Service Managers Resume Example

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Mia Cook
Professional Summary

Seasoned sales leader with more than 15 years of sales experience in fast-paced retail environment. Excellent customer service and employee management skills. Positive track record of achieving exceptional results in store sales gains, organizational goals and employee training.

  • Sales
  • Training
  • Customer Service
  • Management
  • Visual Merchandising 
  • Audits
  • Product Knowledge
  • Loss Prevention 
Record Consulting & PR, Inc Detroit, MI Social and Community Service Managers Jan 2015Present
  • Study the objectives, promotional policies, or needs of organizations to develop public relations strategies that will influence public opinion or promote ideas, products, or services.
  • Plan or direct development or communication of informational programs to maintain favorable public or stockholder perceptions of an organization's accomplishments or agenda.
  • Establish or maintain cooperative relationships with representatives of community, consumer, employee, or public interest groups.
  • Prepare or edit organizational publications for internal and external audiences, including employee newsletters and stockholders' reports.
  • Coach client representatives in effective communication with the public or with employees.
  • Confer with production or support personnel to produce or coordinate production of advertisements or promotions.
  • Arrange public appearances, lectures, contests, or exhibits for clients to increase product or service awareness or to promote goodwill.
Michigan House of Representatives Lansing, MI Social and Community Service Managers Jan 2012Nov 2014
  • Organize Field Plan for Voter Turnout
  • Organized Town Halls, Press Conferences and Fundraisers 
  • Organized Coordinated Campaign Canvases 
  • Established working relationships with Unions and Non-Profits
Jimmy Jazz Retail Store Dearborn, MI Store Manager/Manager Trainer Nov 2008Jul 2011

  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, and performing services for customers.
  • Hire, train, and evaluate personnel in sales and marketing establishment, promoting or firing workers when appropriate.
  • Enforce safety, health, and security rules.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Increased shoe sales from 18% to 53% in the first 3months of Employment.
Champs Sports Troy, MI Retail Manager/MIW Aug 2007Sep 2008
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Assign employees to specific duties.
  • Visual Merchandising 
Quicken Loans Troy, MI Mortgage Banker Apr 2005Aug 2007
  • Work with clients to identify their financial goals and to find ways of reaching those goals.
  • Negotiate payment arrangements with customers who have delinquent loans.
  • Analyze potential loan markets and develop referral networks to locate prospects for loans.
  • Prepare reports to send to customers whose accounts are delinquent, and forward irreconcilable accounts for collector action
Alabama State University Montgomery, AL Business Administration
Kalamazoo Community College Kalamazoo, MI Business Administration
Wayne State Uninversity Detroit, MI Political Science
Community Service
  • Sierra Club
  • Restore NED
  • Hip Hop Caucus
  • Gruebner St Block Club 
  • Universal Masonic Grand Lodge
  • P.A.L. Spartian Football Team 
  • Urban Authority
  • Cool Smart
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Resume Details

This is a real resume for a Social and Community Service Managers in PELHAM, New York with experience working for such companies as Record Consulting & Pr, Inc, Michigan House Of Representatives. This is one of the hundreds of Social and Community Service Managers resumes available on our site for free. Use these resumes as templates to get help creating the best Social and Community Service Managers resume.

Previous Companies:

  • Record Consulting & PR
  • Inc
  • Michigan House of Representatives

Previous Job Positions:

  • Social and Community Service Managers
  • Store Manager
  • Manager Trainer
  • Retail Manager
  • MIW


  • Alabama State University
  • Kalamazoo Community College
  • Wayne State Uninversity

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