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The Body Shop - Shop Manager Resume Example

Carter Lee
XXXX XXXXXX XXXXX , Las Vegas , NV 89141 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXX
Summary
Store Manager equipped with extensive experience in customer service, retail management and sales. Employs excellent leadership skills and multi-tasking strengths. Passionate about developing others and self. Driven and skilled in providing creative solutions in all aspects of the business.
Skills
  • Customer and Personal Service
  • Active Listening
  • Judgment and Decision Making
  • Time Management
  • Critical Thinking
  • Ability to Work in a Team Structure
  • Communication
Experience
Shop Manager 05/2012 to Present
The Body Shop Las Vegas, NV
  • Continues to strive to consistently train staff to deliver outstanding customer service and focus on development.
  • Reviews business insight to gain understanding of the business to write an effective schedule and create strategies and action plans to be successful.
  • Delegates tasks through division of responsibilities to ensure store runs effectively.
  • Partners with district manager and store managers to continue to develop self and team.
Lingerie Category Manager 10/2007 to 04/2012
Victoria's Secret Las Vegas, NV
  • Analyzed marketing information, business insight and development tools and translated it into strategic plans.
  • Trained and developed team.
  • Communicated with other lingerie category managers in the district to continue development of self and team.
  • Owned category from back room to sales floor through ensuring merchandise met visual standards and was being placed on the floor accordingly.
  • Held all accountable for helping to meet goals when supporting category which entailed upward, peer to peer and downward coaching and effective communication.
Store Associate 04/2007 to 06/2007
AAFES Luke Air Force Base, AZ
  • Delivered excellent customer service by greeting and assisting each customer.
  • Shared product knowledge with customers while making personal recommendations.
  • Verified that all merchandising standards were maintained on a daily basis.
  • Effectively processed transactions for customers.
Store Manager 11/2006 to 03/2007
Dollar Plus Depot Airway Heights, WA
  • Opened a new store and assisted in recruiting and training new staff.
  • Reorganized the sales floor to meet company demands.
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
  • Wrote order supply requests to replenish merchandise.
  • Completed weekly schedules according to payroll policies.
  • Maintained daily record of all transactions.
Supervisor 06/2000 to 03/2007
AAFES Fairchild Air Force Base, WA
  • (In 2004 briefly did not work for AAFES)
  • Delivered excellent customer service by greeting and assisting each customer.
  • Wrote order supply requests to replenish merchandise.
  • Maintained daily record of all transactions.
  • Stocked and restocked inventory when shipments were received.
  • Trained new employees on company customer service policies and operational tasks.
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Education
Liberal Arts coursework.: Spokane Falls Community College - Spokane, WA
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Resume Details

This is a real resume for a Shop Manager in Las Vegas, Nevada with experience working for such companies as The Body Shop, Victorias Secret, Aafes. This is one of the hundreds of Shop Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Shop Manager resume.

Previous Companies:

  • The Body Shop
  • Victorias Secret
  • AAFES

Previous Job Positions:

  • Shop Manager
  • Lingerie Category Manager
  • Store Associate
  • Store Manager
  • Supervisor

Schools:

  • Spokane Falls Community College

Level of Education:

  • Liberal Arts coursework.

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