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Basler America - Shop Manager Resume Example

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William Brown
Professional Summary
Accomplished Sales Manager with a solid history of achievement in selling.  Most recently, the Basler shop at Bloomingdales King of Prussia experienced a 38% increase in 2014 sales volume over previous year.  Other areas of expertise include customer service, clienteling and gaining respect of "the team".
  • Customer and Personal Service
  • Writing
  • Social Perceptiveness
  • Time Management
  • Negotiation
  • Sales and Marketing
Shop Manager, Leased Division Aug 2010Present Basler America, Inc., womens luxury clothing brand New York, NY
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Instruct staff on how to handle difficult and complicated sales.
  • Hire, train, and evaluate personnel in sales establishments, promoting or firing workers when appropriate.
  • Assign employees to specific duties.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Review inventory and sales records to prepare reports for management.
  • Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays.
Men's Selling Specialist, Hugo Boss Sep 2008Jul 2010 Bloomingdales King of Prussia, PA
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Help customers try on or fit merchandise.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Place special orders or call other stores to find desired items.
  • Ticket, arrange and display merchandise to promote sales.
Account Manager Jan 1987Jun 2004 Oshkosh B'Gosh Oshkosh, WI
  • Vendor rep with a $4,000,000 territory sales volume. 
  • Responsibilities included showroom product presentations, goal driven volume expectation, order tracking, sell thru recap, closeout merchandise promotional offers, cooperative advertising planning, execution and tracking the success of such promotions, negotiating markdown allowances.
  • Achieved Presidents Club Award.
Coursework in Accounting Northeastern University Boston, MA Attended 1977, 1978, 1979
Coursework in Anthropology and Sociology Western Connecticut State College Danbury, CT Attended 1979, 1980.
Community Service
Diversity Committee, Member, Bloomingdales King of Prussia 2008-2010
Human Relations Committee, Co-chair, Cynwyd Elementary School, 2004-2011
Mission Committee, Member, Ardmore Presbyterian Church,
Deacon, Ardmore Presbyterian Church, 2003-2009
Sunday school teacher, Ardmore Presbyterian Church, 1999-2009
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Resume Details

This is a real resume for a Shop Manager in Bala Cynwyd, Pennsylvania with experience working for such companies as Basler America, Inc, Womens Luxury Clothing Brand. This is one of the hundreds of Shop Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Shop Manager resume.

Previous Companies:

  • Basler America
  • Inc
  • womens luxury clothing brand

Previous Job Positions:

  • Shop Manager
  • Leased Division
  • Mens Selling Specialist
  • Hugo Boss
  • Account Manager


  • Northeastern University
  • Western Connecticut State College

Level of Education:

  • Coursework in Accounting
  • Coursework in Anthropology and Sociology

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