Integrity for Amazon - Shipping Resume Example

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Mia Cook

XXXX XXXXXXX XXXX , Fernley , NV 89408 | (H) XXX XXX XXXX | XXXXXXXXXXXXXXXXXXXXXXXXXXX

Professional Summary

Outgoing customer service specialist, offering superb customer service proficiency and passion for helping others. I am friendly and enthusiastic and am able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills

Customer and Personal Service
Critical Thinking

English Language
Active Listening

Clerical
Mathematics

Experience

Shipping / Packing 08/2014 to 10/2014
Integrity for Amazon – Fernley, NV
I scan each item individually and put it in the correct envelope or box. I then scan the sp00 barcode, place the item on the conveyor belt to be shipped out to the customer.

Cashier 08/2012 to 08/2014
Staples – Santee, CA

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Issue receipts, refunds, credits, or change due to customers.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Greet customers entering establishments.

Answer customers' questions, and provide information on procedures or policies.

Process merchandise returns and exchanges.

Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

Cashier 08/2011 to 08/2012
Subway – Bonita, CA

Compute and record totals of transactions.

Supervise others and provide on-the-job training.

Sort, count, and wrap currency and coins.

Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.

Cashier 07/2009 to 08/2011
Target – Santee, CA

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Issue receipts, refunds, credits, or change due to customers.

Assist customers by providing information and resolving their complaints.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Greet customers entering establishments.

Education

Certificate: Medical Billing and Coding Jun 2006 Valley Career College - El Cajon, CA

High School Diploma: General Education Jun 2004 West Hills High School - Santee, CA

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