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Taco Bell - Shift Supervisor Resume Example

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Joshua Hill
XXXX XXXXXXXX XXXXXX XXX, Suisun City, CA 94585
Ph: XXXXX XXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Professional Summary

Dedicated and enthusiastic professional with over fourteen years experience in customer service and seven years in management.


Consistently receive outstanding feedback for customer support and professionalism.


Proven expertise in establishing rapport and building trust with co-workers and supervisors alike .

Possess strong written and verbal communication skills and


ability to multitask and manage time effectively.

Skills
  • Active Listening
  • Critical Thinking
  • Social Perceptiveness
  • Administration and Management
  • Complex Problem Solving
  • Time Management
  • Judgment and Decision Making
  • Customer and Personal Service
  • Food Production
Experience
Shift Supervisor Feb 2015Present Taco Bell Suisun City, CA

- Completed opening and closing checklists according to set standards.

- Delivered exceptional, friendly and fast service.

- Scheduled and directed staff in daily work assignments to maximize productivity.

- Optimized profits by controlling food, beverage and labor costs on a daily basis.

- Performed restaurant walk-throughs to gauge timeliness and excellent service quality.

- Managed kitchen operations.

- Maintained knowledge of current menu items, ingredients and preparation methods.

- Suggested additional items to customers, as appropriate, to increase restaurant sales.

- Completed closing duties, including restocking items and closing out the cash drawer.

Kitchen Manager Mar 2012Dec 2014 Chipotle Fairfield, CA

- Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.

- Scheduled and directed staff in daily work assignments to maximize productivity.

- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.

- Developed and maintained exceptional customer service standards. -Worked with vendors to discus expectations and resolve problems.

Assistant Manager Dec 2009Mar 2012 KFC Suisun City, CA

- Conducted daily pre-shift checklists, weekly inventory counts, and monthly store meetings to ensure organizational efficiency.

- Scheduled and directed staff in daily work assignments to maximize productivity.

- Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met

- Assist with quality hiring, staffing , and retention.

- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.

- Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.

- Developed and maintained exceptional customer service standards.

- Optimized profits by controlling food, beverage and labor costs on a daily basis.

- Performed restaurant walk-throughs to gauge timeliness and excellent service quality.

- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees

- Counseled and disciplined staff when necessary.

Education
Certification : Administrative Medical Assisting Dec 2015 InterCoast College Fairfield, CA
Certification : Cosmetology Jun 2008 D'Lacreme School of Cosmetology and Barbering Fairfield, CA
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Resume Details

This is a real resume for a Shift Supervisor in Suisun City, California with experience working for such companies as Taco Bell, Chipotle, Kfc. This is one of the hundreds of Shift Supervisor resumes available on our site for free. Use these resumes as templates to get help creating the best Shift Supervisor resume.

Previous Companies:

  • Taco Bell
  • Chipotle
  • KFC

Previous Job Positions:

  • Shift Supervisor
  • Kitchen Manager
  • Assistant Manager

Schools:

  • InterCoast College
  • D'Lacreme School of Cosmetology and Barbering

Level of Education:

  • Certification

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