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Starbucks - Shift Supervisor Resume Example

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Brooklyn Henderson
XXXX XXXXXXXXX XXX, Henderson, NV 89074
XXXXXXXXXXXXXXXXXXXX
Ph: XXXXX XXXXXXXX
Healthcare Administrator

Goal driven, compassionate, and accountable professional with over 10 years of related, hands-on experience in a fast paced medical office and healthcare setting.
Adaptable administrator accustomed to the integration of the new health care delivery system, restructuring of work, and increasingly complex regulatory environment.
Ability to use strong communication, organizational, and problem solving skills and to liaise with various departments, institutions and the public to raise awareness and bring support to facilities. 

Skills
  • Administration and Management
  • Customer and Personal Service
  • English Language
  • Active Listening
  • Critical Thinking
  • Judgment and Decision Making
  • Time Management
  • Coordination
  • Systems Analysis
  • Systems Evaluation
  • Project development and management
  • Types 40 WPM
Experience
Shift Supervisor Jun 2010Aug 2014 Starbucks Henderson, NV
  • Acted with integrity, honesty and knowledge that promotes the culture, values and mission of Starbucks
  • Anticipated customer and store needs by constantly evaluating environment and customers for cues. Communicated information to manager.
  • Assisted with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provided feedback to store manager on partner performance.
  • Delivered legendary customer service to all customers by acting with a customer comes first attitude and connecting with customer. Discovered and responded to customer needs.
  • Developed positive relationship with shift team leaders.
  • Execute store operations during scheduled shifts. Organizes opening and closing duties as assigned.
  • Followed all cash management and Cash register policies and ensures proper cash management practices are followed by shift team.
  • Maintains regular and consistent attendance and punctuality.
Medical Assistant Jun 2005Jun 2010 Dr. Paul Cloninger M.D Sacramento, CA

  • Recorded daily vital signs in patients 'medical records
  • Routinely used office equipment: -MS office Suite -Types 40 WPM accurately
  • Taking patients vitals, monitoring blood sugar, recording pulse and respiration level, assisting to distribute medications.
  • Roomed patients
  • Set up trays for minor procedures
  • Scanned and indexed patient information
  • Ordered office supplies
  • Inputted medical information into computer
  • Assisted in billing when needed
  • Order or perform diagnostic tests such as skin pricks and intradermal, patch, or delayed hypersensitivity tests.
  • Document patients' medical histories.
  • Coordinate the care of patients with other health care professionals or support staff.
Dental assistant Jan 2000May 2005 Marc J Liebermann DDS Sunnyvale, CA

  • Filed Charts
  • Verified client benefits through insurance companies
  • Copied charts
  • Make copies of correspondence or other printed material.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Schedule and confirm appointments for patients.
  • Order and monitor dental supplies and equipment inventory.
  • Schedule appointments, prepare bills and receive payment for dental services, complete insurance forms, and maintain records, manually or using computer.
Education
Bachelors of Science: Health Care Administration W, Management Jan 2014 University of Phoenix Las Vegas Las Vegas, NV, US Bachelor of Science Degree in Healthcare Administration with a Concentration in Management.
Certificate as an EMT Basic: Emergency Medical Technician Jan 2012 College of Southern Nevada Las Vegas Las Vegas, NV, US College of Southern Nevada Las Vegas, Las Vegas, NV General education 2007-2012
Certificate: Medical Assistance Jan 1997 Anthem College Sacramento Sacramento, Ca, US Anthem College Sacramento, Sacramento, Ca Certificate in Medical Assistance Graduated 1997
Certifications
  • Certificate in Medical Assisting
  • Certified in Advanced Cardiac Life Support- 2010-2012
  • Certified EMT Basic- 2010-2012 
Community Service

Volunteer, Southern Nevada Health District, 2012

Student Tutor, David Cox Elementary School, 2012-2014

Language
English
Awards

Outstanding Achievement in Customer Satisfaction, 2013
Perfect Attendance Award, 2005 

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Resume Details

This is a real resume for a Shift Supervisor in Henderson, Nevada with experience working for such companies as Starbucks, Dr Paul Cloninger Md, Marc J Liebermann Dds. This is one of the hundreds of Shift Supervisor resumes available on our site for free. Use these resumes as templates to get help creating the best Shift Supervisor resume.

Previous Companies:

  • Starbucks
  • Dr Paul Cloninger MD
  • Marc J Liebermann DDS

Previous Job Positions:

  • Shift Supervisor
  • Medical Assistant
  • Dental Assistant

Schools:

  • University of Phoenix Las Vegas
  • College of Southern Nevada Las Vegas
  • Anthem College Sacramento

Level of Education:

  • Bachelors of Science
  • Certificate as an EMT Basic
  • Certificate

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