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Kentucky Fried Chicken - Shift Supervisor Resume Example

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Grace Gray
XXX X XXXXXXXXX XXX XX
Murray, UT 84107
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Service-oriented customer service representative with 2&1/2 year background in fast paced and demanding environments. Core competencies include conflict resolution, active listening skills, and computer savvy as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Service Orientation
  • Critical Thinking
  • Computers and Electronics
  • Customer and Personal Service
  • Time Management
  • Active Learning
  • Clerical
  • Food Production
Experience
Shift Supervisor Jan 2011Mar 2013 Kentucky Fried Chicken Magna , UT
    Prevented store losses using awareness, attention to detail and integrity. Cross-trained and provided back-up for other customer service representatives when needed. Worked as a team member performing cashier duties, product assistance, cleaning and stocking product. Assisted customers with store and product complaints. Completed administrative paperwork or supervise the preparation or maintenance of records, forms, or reports. Set up employee work schedules.

Administrative Assistant Feb 2012Aug 2012 Aiken Financial Sandy, UT Maintained up-to-date knowledge of company policies regarding payments, returns and transactions. Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate. Expressed appreciation and invited customers to return to the company.  Perform duties such as answering and directing incoming calls, taking messages, greeting visitors, maintains appointment and work schedules.  
Sandwich Artist Sep 2012Mar 2013 Melty Way Midvale , UT
  • Interacted with guests, staff and management. Opening and closing the restaurant according to Melty Way's standards by supervising Team Member performance including setup, food preparation and cleaning. Courteously serves customers in a timely manner. Complies with all portion sizes, quality standards, department rules, policies and procedures. Managed cash control by handling cash deposits and double checking with previous deposits in order to maintain 100% accuracy.


Administrative Assistant/Customer Service Jul 2013Jan 2014 Comfort Inn Sandy , UT
  • Confer with customers by telephone or in person to provide information about rooms or services, take or enter orders, cancel accounts, and obtain details of complaints. Kept records of customer interactions and payment transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Determine charges for services requested, collect deposits or payments, and arrange for billing. Answer telephones and give information to callers, take messages, and create proper reservations for each customer. Operate office equipment, such as fax machines, copiers, and phone systems and arrange for repairs when equipment malfunctions. Schedule and confirm appointments for clients, customers, or supervisors.

Education
High School Diploma Murray, UT Murray High School Mar 2012
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Resume Details

This is a real resume for a Shift Supervisor in Murray, Utah with experience working for such companies as Kentucky Fried Chicken, Aiken Financial, Melty Way. This is one of the hundreds of Shift Supervisor resumes available on our site for free. Use these resumes as templates to get help creating the best Shift Supervisor resume.

Previous Companies:

  • Kentucky Fried Chicken
  • Aiken Financial
  • Melty Way

Previous Job Positions:

  • Shift Supervisor
  • Administrative Assistant
  • Sandwich Artist
  • Customer Service

Schools:

  • Murray High School

Level of Education:

  • High School Diploma

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