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Pizza Hut - Shift Manager Resume Example

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Christian Roberts
  • XXX XXXXX XXXXXX XXX XX, Malden, MA 02148
  • H: XXXXXXXXXXXX
  • XXXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary
  • Manager at Pizza Hut/Chipotle
  • experienced in taking food orders, operating cash registers and safely handling food while checking for proper temperatures.
  • Fast food worker highly efficient at preparing food orders quickly while greeting all customers and managing the cash register accurately.
  • Food service worker with fast food, retail and customer service experience. 
  • Trained in food safety and handling.
  • Hardworking manager, focused on producing quality food and providing excellent customer service.
  • Customer-oriented fast food worker with deep experience with POS systems, food preparation and safety regulations.
  • Experienced fast food crew member currently enrolling in culinary school. 
  • Friendly, hardworking team player with a passion for food.
  •  Dedicated to customer service, safety and cleanliness.
  •  Desires a position in a fast-paced restaurant or cafe.
  • Team member/Leader who successfully manages large-volume orders and adeptly operates grills, deep-fat fryers and griddles.
  • Manages with precise and rapid order processing skills.
  • Recognized by peers and management for going above and beyond normal job functions.
  • Crossed-trained in all different types of restaurant business' such as, cafe, fine and dine, fast food, cafeteria's, ect.I have been Serv Safe Certified  since 2012 (copy on second page)
Skills
  • Customer and Personal Service
  • Active Listening
  • Coordination
  • Administration and Management
  • Reliable and punctual
  • Cash handling
  • Reliable team worker
  • Neat, clean and professional appearance
  • Comfortable standing for long time periods
  • Math and language skills
  • Delivers exceptional customer service
  • Commercial deep fryer and slicer operation
  • Proven leader
  • Engaging personality
  • Excellent multi-tasker
  • Culinary knowledgeRestaurant management
Experience
Shift Manager, 08/2014 to Present
Pizza Hut Everett, MA
  • Up-sold additional menu items, beverages and desserts to increase restaurant profits.
  • Took necessary steps to meet customer needs and effectively resolve food or service issues.
  • Recorded customer orders and repeated them back in a clear, understandable manner.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Served fresh, hot food with a smile in a timely manner.
  • Communicated clearly and positively with co-workers and management.
  • Resolved guest complaints promptly and professionally.
  • Served orders to customers at windows, counters and tables.
  • Cut and chopped food items and cooked on a grill or in fryers.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Accurately measured ingredients required for specific food items.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.
  • Quickly and efficiently processed payments and made accurate change.
  • Perform paperwork required for monetary transactions.
Retail Salespersons, 05/2014 to 09/2014
Macys Sales Representative Cambridge, Ma
  • Took necessary steps to meet customer needs and effectively resolve item or service issues.
  • Worked well with teammates and openly invited coaching from the management team.
  • Took initiative to find extra tasks when scheduled duties were completed.
  • Quickly and efficiently processed payments and made accurate change.
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Prepare sales slips or sales contracts.
Hostess/Busser/Backwaitress, 01/2014 to 07/2014
California Pizza Kitchen cambridge, ma

  • Properly portioned and packaged take-out foods for customers.
  • Carefully maintained sanitation, health and safety standards in all work areas.
  • Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
  • Frequently washed and sanitized hands, food areas and food preparation tools.
  • Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
  • Communicated clearly and positively with co-workers and management.
  • Resolved guest complaints promptly and professionally.

Cook/Prep/Cashier, 01/2014 to 06/2014
Dunkin Donuts Cambridge , MA
  • Served fresh, hot food with a smile in a timely manner.
  • Communicated clearly and positively with co-workers and management.
  • Served orders to customers at windows, counters and tables.
  • Accurately measured ingredients required for specific food items.
  • Prepared and served beverages such as coffee, tea and fountain drinks.
  • Quickly and efficiently processed payments and made accurate change.
  • Mastered Point of Sale (POS) computer system for automated order taking.
Grill Cook to A Shift Leader , 11/2013 to 05/2014
Chipotle Mexican Grill Cambridge , Ma
  • Properly portioned and packaged take-out foods for customers.
  • Mastered Point of Sale (POS) computer system for automated order taking.
  • Carefully maintained sanitation, health and safety standards in all work areas.
  • Frequently washed and sanitized hands, food areas and food preparation tools.
  • Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
  • Followed all established restaurant practices and procedures.
  • Worked well with teammates and openly invited coaching from the management team.
  • Cut and chopped food items and cooked on a grill or in fryers.
  • Accurately measured ingredients required for specific food items.Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.
  • Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
Education
High School Diploma: Diploma , Jun 2012 CRLS - Cambridge , ma
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Resume Details

This is a real resume for a Shift Manager in Malden, Massachusetts with experience working for such companies as Pizza Hut, Macys Sales Representative, California Pizza Kitchen. This is one of the hundreds of Shift Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Shift Manager resume.

Previous Companies:

  • Pizza Hut
  • Macys Sales Representative
  • California Pizza Kitchen

Previous Job Positions:

  • Shift Manager
  • Retail Salespersons
  • Hostess
  • Busser
  • Backwaitress

Schools:

  • CRLS

Level of Education:

  • High School Diploma

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