Pizza Hut - Shift Manager Resume Example

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Christian Roberts
  • XXX XXXXX XXXXXX XXX XX, Malden, MA 02148
  • H: XXXXXXXXXXXX
  • XXXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary
  • Manager at Pizza Hut/Chipotle
  • experienced in taking food orders, operating cash registers and safely handling food while checking for proper temperatures.
  • Fast food worker highly efficient at preparing food orders quickly while greeting all customers and managing the cash register accurately.
  • Food service worker with fast food, retail and customer service experience. 
  • Trained in food safety and handling.
  • Hardworking manager, focused on producing quality food and providing excellent customer service.
  • Customer-oriented fast food worker with deep experience with POS systems, food preparation and safety regulations.
  • Experienced fast food crew member currently enrolling in culinary school. 
  • Friendly, hardworking team player with a passion for food.
  •  Dedicated to customer service, safety and cleanliness.
  •  Desires a position in a fast-paced restaurant or cafe.
  • Team member/Leader who successfully manages large-volume orders and adeptly operates grills, deep-fat fryers and griddles.
  • Manages with precise and rapid order processing skills.
  • Recognized by peers and management for going above and beyond normal job functions.
  • Crossed-trained in all different types of restaurant business' such as, cafe, fine and dine, fast food, cafeteria's, ect.I have been Serv Safe Certified  since 2012 (copy on second page)
Skills
  • Customer and Personal Service
  • Active Listening
  • Coordination
  • Administration and Management
  • Reliable and punctual
  • Cash handling
  • Reliable team worker
  • Neat, clean and professional appearance
  • Comfortable standing for long time periods
  • Math and language skills
  • Delivers exceptional customer service
  • Commercial deep fryer and slicer operation
  • Proven leader
  • Engaging personality
  • Excellent multi-tasker
  • Culinary knowledgeRestaurant management
Experience
Shift Manager, 08/2014 to Present
Pizza Hut Everett, MA
  • Up-sold additional menu items, beverages and desserts to increase restaurant profits.
  • Took necessary steps to meet customer needs and effectively resolve food or service issues.
  • Recorded customer orders and repeated them back in a clear, understandable manner.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Served fresh, hot food with a smile in a timely manner.
  • Communicated clearly and positively with co-workers and management.
  • Resolved guest complaints promptly and professionally.
  • Served orders to customers at windows, counters and tables.
  • Cut and chopped food items and cooked on a grill or in fryers.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Accurately measured ingredients required for specific food items.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.
  • Quickly and efficiently processed payments and made accurate change.
  • Perform paperwork required for monetary transactions.
Retail Salespersons, 05/2014 to 09/2014
Macys Sales Representative Cambridge, Ma
  • Took necessary steps to meet customer needs and effectively resolve item or service issues.
  • Worked well with teammates and openly invited coaching from the management team.
  • Took initiative to find extra tasks when scheduled duties were completed.
  • Quickly and efficiently processed payments and made accurate change.
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Prepare sales slips or sales contracts.
Hostess/Busser/Backwaitress, 01/2014 to 07/2014
California Pizza Kitchen cambridge, ma

  • Properly portioned and packaged take-out foods for customers.
  • Carefully maintained sanitation, health and safety standards in all work areas.
  • Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
  • Frequently washed and sanitized hands, food areas and food preparation tools.
  • Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
  • Communicated clearly and positively with co-workers and management.
  • Resolved guest complaints promptly and professionally.

Cook/Prep/Cashier, 01/2014 to 06/2014
Dunkin Donuts Cambridge , MA
  • Served fresh, hot food with a smile in a timely manner.
  • Communicated clearly and positively with co-workers and management.
  • Served orders to customers at windows, counters and tables.
  • Accurately measured ingredients required for specific food items.
  • Prepared and served beverages such as coffee, tea and fountain drinks.
  • Quickly and efficiently processed payments and made accurate change.
  • Mastered Point of Sale (POS) computer system for automated order taking.
Grill Cook to A Shift Leader , 11/2013 to 05/2014
Chipotle Mexican Grill Cambridge , Ma
  • Properly portioned and packaged take-out foods for customers.
  • Mastered Point of Sale (POS) computer system for automated order taking.
  • Carefully maintained sanitation, health and safety standards in all work areas.
  • Frequently washed and sanitized hands, food areas and food preparation tools.
  • Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
  • Followed all established restaurant practices and procedures.
  • Worked well with teammates and openly invited coaching from the management team.
  • Cut and chopped food items and cooked on a grill or in fryers.
  • Accurately measured ingredients required for specific food items.Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.
  • Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
Education
High School Diploma: Diploma , Jun 2012 CRLS - Cambridge , ma

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About this resume

Shift Manager FROM Malden , Massachusetts RESUME

This is a resume for a Shift Manager in Malden, Massachusetts with experience working for such companies as Pizza Hut and Macys Sales Representative. The grade for this resume is 0 and is one of hundreds of Shift Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Shift Manager resume.

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School Attended
CRLS