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Mcdonalds - Shift Manager Resume Example

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Riley Powell
Professional Summary

Accomplished and energetic Shift Manager with a solid history of achievement in Management. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Customer Service, Inventory, Training and Preparing Employees

  • Customer and Personal Service
  • Active Listening
  • Service Orientation
  • Food Production
  • English Language
  • Judgment and Decision Making
Shift Manager 01/2007 to Present
Mcdonalds Forest Park, Ga
  • Train workers in food preparation, and in service, sanitation, and safety procedures.
  • Resolve customer complaints regarding food service.
  • .
  • Compile and balance cash receipts at the end of the day or shift.
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Establish standards for personnel performance and customer service.
  • Coordinate and supervise work of kitchen staff.
Lead Cashier 04/2012 to 10/2014
Imperial Parking atlanta, Ga
  • Calculate parking charges, and collect fees from customers.
  • Issue ticket stubs, or place numbered tags on windshields, and give customers matching tags for locating parked vehicles.
  • Keep parking areas clean and orderly to ensure that space usage is maximized.
  • Lift, position, and remove barricades in order to open or close parking areas.
  • Direct motorists to parking areas or parking spaces, using hand signals or flashlights as necessary.
  • Patrol parking areas in order to prevent vehicle damage and vehicle or property thefts.
  • Assist customers by providing information and resolving their complaints.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Greet customers entering establishments.
front line server 08/2005 to 12/2007
Morrison atlanta, ga
  • Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
  • Clean and organize eating, service, and kitchen areas.
  • Notify kitchen personnel of shortages or special orders.
  • Communicate with customers regarding orders, comments, and complaints.
  • Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee using proper safety precautions and sanitary measures.
  • Select food items from serving or storage areas and place them in dishes, on serving trays, or in takeout bags.
  • Monitor and order supplies or food items and restock as necessary to maintain inventory.
  • Monitor and order supplies or food items and restock as necessary to maintain inventory.
  • Perform personnel activities such as supervising and training employees.
High School Diploma: Vocational studies Jun 1999 G.W. Carver High School - Atlanta, Ga

Employee of the Month, 2012

Top Performer, Grill Team, Ms.KVS 2013

Outstanding Achievement in Customer Satisfaction, 2013

Safe Serve Certified

BMS Certified

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Resume Details

This is a real resume for a Shift Manager in College Park, Georgia with experience working for such companies as Mcdonalds, Imperial Parking, Morrison. This is one of the hundreds of Shift Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Shift Manager resume.

Previous Companies:

  • Mcdonalds
  • Imperial Parking
  • Morrison

Previous Job Positions:

  • Shift Manager
  • Lead Cashier
  • front line server


  • G.W. Carver High School

Level of Education:

  • High School Diploma

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