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Forever 21 - Shift Manager Resume Example

Itnea Asoln
Professional Summary

Friendly and enthusiastic team member with 4 years of specialization in customer satisfaction. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

  • Mathematics
  • Complex Problem Solving
  • Active Learning
  • Active Listening
  • Customer and Personal Service
  • Social Perceptiveness
Valet Transportation May 2017Oct 2018 River Spirit Casino Resort Tulsa, OK
  • Use computers for various applications, such as database management or word processing.
      • Park and retrieve automobiles for customers in parking lots, storage garages, or new car lots.
      • Greet customers and open their car doors.
      • Issue ticket stubs, or place numbered tags on windshields, and give customers matching tags for locating parked vehicles.
      • Take numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with instructions for locating vehicles.
      • Inspect vehicles in order to detect any damage.
      • Drive vehicles or operate machines or equipment to complete work assignments or to assist workers.
      Shift Manager Feb 2016May 2017 Forever 21 Oklahoma City, OK
      • Resolve customer or employee complaints.
      • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
      • Inventory stock and reorder when inventory drops to a specified level.
      • Instruct staff on how to handle difficult and complicated sales.
      • Estimate consumer demand and determine the types and amounts of goods to be sold.
      • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
      • Assign employees to specific duties.
      • Keep records of purchases, sales, and requisitions.
      • Enforce safety, health, and security rules.
      • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
      • Review inventory and sales records to prepare reports for management and budget departments.
      • Establish and implement policies, goals, objectives, and procedures for their department.
      Housekeeping Manager/Front Desk Clerk Apr 2015Dec 2016 Days Inn Saint Johns, AZ
      • Use computers for various applications, such as database management or word processing.
      • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
      • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
      • Create, maintain, and enter information into databases.
      • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
      • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
      • Complete forms in accordance with company procedures.
      • Maintain scheduling and event calendars.
      • Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.
      • Plan and prepare employee work schedules.
      • Investigate complaints about service and equipment, and take corrective action.
      Associate of Applied Science : Medical Dec 2015 Northland Pioneer College Show Low, AZ
      • Dean's List Honoree, [2] semesters with a 3.8GPA.
      • Awarded [Perfect Attendance, Rising Star Reward].
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      Resume Details

      This is a real resume for a Shift Manager in Tulsa, Oklahoma with experience working for such companies as River Spirit Casino Resort, Forever 21, Days Inn. This is one of the hundreds of Shift Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Shift Manager resume.

      Previous Companies:

      • River Spirit Casino Resort
      • Forever 21
      • Days Inn

      Previous Job Positions:

      • Shift Manager
      • Housekeeping Manager
      • Front Desk Clerk


      • Northland Pioneer College

      Level of Education:

      • Associate of Applied Science

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