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Food Lion - Shift Manager Resume Example

Dmnay Ekslesr
XXXX XXXXXX XXXXXX, Baltimore, MD 21214
XXXX XXXXXX XXXXXX, 21214, Baltimore MD
Professional Summary

Accomplished and energetic Customer Service Manager with a solid history of achievement in the service industry. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include customer service, time management and friendly, professional service.

  • Customer and Personal Service
  • Critical Thinking
  • Time Management
  • Service Orientation
  • Judgment and Decision Making
Shift Manager: Jan 2010Current Food Lion: Middle River, MD
  • Food Lion, Middle River MD Managed, Desk.
  • Diffuse difficult situations in effort to satisfy customers.
  • Supervise cashiers during their shift and assist them when needed.
  • Answer and direct phone calls.
  • Managed all inbound and outbound money.
  • Work with other store employees to accomplish tasks as a team.
  • Perform paperwork required for monetary transactions.
  • Write, edit, and publish front end schedules.
  • Insure policies and standard practices are followed.
  • Work with other employees to maintain clean work areas.
  • Handle returned and damaged product.
Cashier: Jan 2010Jun 2010 Food Lion: Middle River, MD
  • Processed customers transactions.
  • Rang and bagged groceries according to company standards and polices.
  • Greeted customers to ensure positive experiences.
  • Assisted with loyalty card sign ups.
  • Insured customer confidentiality.
  • Worked with other cashiers to maintain a clean work areas.
Co-Manager: Jan 2008Jan 2009 Journeys: Towson, MD
  • Managed total store operations.
  • Received incoming shipments and managed outgoing orders.
  • Assisted employees to accomplish team goals.
  • Answered and directed phone calls.
  • Managed money coming into the store and being sent to the bank.
  • Wrote and published schedules.
  • Responsible for rotation and receiving inventory.
  • Tagged and marked new inventory.
  • Cleaned store.
  • Managed sales and marketing materials.
Assistant Store Manager: Jan 2007Feb 2008 Torrid: Baltimore, MD
  • Managed total store operations.
  • Received incoming shipments and outgoing orders.
  • Worked with other employees to control inventory.
  • Answered and directed phone calls.
  • Managed money coming into store and going to bank.
  • Worked with employees to accomplish store goals.
  • Responsible for entire store resets.
  • Received new inventory and tagged sale merchandise.
  • Count funds and reconcile daily summaries of transactions to balance books.
College Preparatory Coursework , Jan 2004 The Catholic High School of Baltimore, Baltimore, MD
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Resume Details

This is a real resume for a Shift Manager in Baltimore, Maryland with experience working for such companies as Food Lion, Journeys, Torrid. This is one of the hundreds of Shift Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Shift Manager resume.

Previous Companies:

  • Food Lion
  • Journeys
  • Torrid

Previous Job Positions:

  • Shift Manager
  • Cashier
  • Co-Manager
  • Assistant Store Manager


  • The Catholic High School of Baltimore

Level of Education:

  • College Preparatory Coursework

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