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Mcdonalds - Shift Leader Trainee Resume Example

David Garcia
  • XXXXX XXXXXXX XXX , Garden Grove , CA 92843
  • H: XXXXXXXXXXXX
  • XXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Service-oriented shift leader with two and a half years background in fast paced restaurant . Core competencies include handling the customer concerns, running the store successfully and being friendly/welcoming to the guests as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Customer and Personal Service
  • English Language
  • People Skills 
  • Coordination
  • Computers and Electronics
  • Judgment and Decision Making
  • Reading Comprehension
  • Time Management
  • Learning Strategies
  • Foreign Language
Experience
Shift Leader Trainee/Crew Trainer , 10/2012 to Present
Mcdonald's Orange , Ca
  • Manage staff, assigning specific duties, reponsible for running successful shifts. 
  • Running the store, taking care of customer satifaction and also employees.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Count and handle money.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Train new crew to follow the correct procedures.
  • Provide the best customer service.
  • Maintain the speedy flow of the restaurant
  • Put customers first always  
Guest Service , 12/2013 to 05/2014
Skyzone Trampoline Park Anaheim , Ca
  • Clean and maintain lobby and common areas, such as restocking supplies.
  • Check the waivers of the guest.
  • Give the color coordinated wristband for the jumping times. 
  • Work at the concession stand, maintain the stock levels as well as help out the guests.
  • Greet the guests when they first walk in. 
  • Answer phones pertaining to birthday parties as well as any other questions the guests may have.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
Education
High School Diploma: Obtaining my diploma , Jun 2013 Garden Grove High School - Garden Grove , Ca
General Education , Orange Coast College - Costa Mesa , Ca
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Resume Details

This is a real resume for a Shift Leader Trainee in Garden Grove, California with experience working for such companies as Mcdonalds, Skyzone Trampoline Park. This is one of the hundreds of Shift Leader Trainee resumes available on our site for free. Use these resumes as templates to get help creating the best Shift Leader Trainee resume.

Previous Companies:

  • Mcdonalds
  • Skyzone Trampoline Park

Previous Job Positions:

  • Shift Leader Trainee
  • Crew Trainer
  • Guest Service

Schools:

  • Garden Grove High School
  • Orange Coast College

Level of Education:

  • High School Diploma

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