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Peets Coffee And Tea - Shift Leader Resume Example

Mia Cook
XXXX XXXX XXXX XX XXXX X, Washington, DC 20010
Ph: XXXXXXXXXXXXX
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Professional Summary

Accomplished and energetic administrator with a solid history of achievement in the coffee industry. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include problem solving, motivating and management.

Skills
  • Active Listening
  • Speaking
  • Management of Personnel Resources
  • Time Management
  • Judgment and Decision Making
  • Administration and Management
  • Social Perceptiveness
  • Complex Problem Solving
  • Learning Strategies
  • Operation Monitoring
  • Management of Material Resources
  • Management of Financial Resources
Experience
Shift Leader Mar 2014－Present Peet's Coffee and Tea － Washington, DC
As a Shift Lead, I contribute to the store's overall service and operations.  Responsibilities include assignments in the areas of inventory control, daily operations and merchandising, with a focus on providing superior customer service. 

General Manager Sep 2009－Mar 2014 Tynan Coffee and Tea － Washington, DC -Hold guests as highest priority and role models exceptional guest service. 
•
 -Lead by example and promote an environment where there is a sense of urgency to satisfy guests. 
• Ensure Brand standards and systems are executed. 
• Engage and empower team to develop solutions that drive business results. 
•
-Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively. 
•
- Hire, train and develop the right people and plan staffing levels to meet guest and business needs. 
•
-Continuously learn while passing on knowledge and skills to help others develop and grow. 
•
• -Drive sales through effective execution of restaurant standards and marketing initiatives. 
•
 -Delegate and lead processes to control labor costs, food costs and cash. 
•
-Ensure the safety and security of team and guests through a focus on preventative maintenance and cleanliness. 
•
-Analyze restaurant environment and business results to identify opportunities and action plan with their team 
to set and achieve goals. 
Education
BBA : Buisness Management May 2017 Northern Virginia Community College － Springfield, VA
High School Diploma : General Studies Aug 2008 Lawrence Dunbar SHS － Washington, DC
General Studies Benjamin Banneker Academic HS － Washington, DC
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Resume Details

This is a real resume for a Shift Leader in Washington, District of Columbia with experience working for such companies as Peets Coffee And Tea, Tynan Coffee And Tea. This is one of the hundreds of Shift Leader resumes available on our site for free. Use these resumes as templates to get help creating the best Shift Leader resume.

Previous Companies:

  • Peets Coffee and Tea
  • Tynan Coffee and Tea

Previous Job Positions:

  • Shift Leader
  • General Manager

Schools:

  • Northern Virginia Community College
  • Lawrence Dunbar SHS
  • Benjamin Banneker Academic HS

Level of Education:

  • BBA
  • High School Diploma

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